What are the responsibilities and job description for the Patient Care Coordinator position at Arrowhead Dental Associates?
Arrowhead Dental Associates is looking to hire a motivated Patient Care Coordinator at our office in Charlestown, RI.
We are looking for someone who is personable and can provide five-star customer service for patients who call and check in to our office. Our ideal person for this role is positive, energetic, has great communication skills and the desire to form meaningful connections with our patients.
* In order to be considered for this position, please submit the most up-to-date copy of your resume and a written cover letter about why you would be a great fit for this position *
Responsibilities:
- Answer calls and greet patients in a friendly and welcoming manner
- Be a knowledgeable resource for patients
- Collaborate with doctors and clinical team members to provide excellent customer service and ensure patient satisfaction
- Relay accurate information to patients about services and treatments
- Participate in the scheduling and confirmation of patient appointments
- Engage in educational opportunities to improve knowledge and performance level
- Assist with insurance eligibility and manage accounts receivable
- Perform other duties as assigned by team lead
Experience:
- Customer service (required)
- Dental / medical office experience (preferred)
Job Type: Full-time
Pay: $19.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4x10
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19 - $28