What are the responsibilities and job description for the Community Support Peer position at Arrowleaf?
Job Description
About us:
When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.
Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.
Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.
Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf
Job Title: Community Support Peer
Home Office: Vienna, IL; Anna, IL; Golconda, IL; or Cairo, IL. Location is dependent on availability and proximity to home residence.
Area of Focus: Behavioral Health
Program(s):
Hours of Work: Full-time, 40 hours/week
Community Support Peer Minimum Qualifications: High School Diploma or GED; qualifies as a Mental Health Professional (MHP) within 12 – 18 months of hire; must be at least 21 years of age.
Community Support Peer Skills & Knowledge: Skills in the delivery of case management and support services; knowledge of local health and human services resources; excellent written and oral communication skills; basic computer skills; ability to navigate enhanced phone system.
Community Support Peer Special Requirements: Has lived experience in areas of mental health, substance use, or navigating crisis systems; resident of Alexander County, Pulaski County, Johnson County, Union County, Massac County, Pope County or Hardin County preferred; ability to work evening and weekend shifts, as applicable; must obtain the Certified Recovery Support Specialist (CRSS) credential within 1 year of hire; maintain First Aid & CPR certification; must complete required registry clearances and criminal fingerprint background checks; travel to all agency sites when appropriate; use of personal vehicle when agency vehicle not available; must have a valid driver’s license and proof of vehicle liability insurance; participates in after hours and day call crisis rotation for peer response call.
Community Support Peer Job duties include, but are not limited to:
Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.
Arrowleaf is firmly committed to Equal Employment Opportunity (“EEO”) and to compliance with all Federal, State and local laws regarding it. EEO is a set of standards that make it illegal to discriminate against a job applicant or an employee because of the person’s actual or perceived race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), marital status, national origin, ancestry, age (40 or older), disability or genetic information (including family history), order of protection status, or military status or unfavorable discharge from military service. The laws apply to all types of work situations, including recruiting, hiring, disciplinary actions, terminations, promotions, pay practices, training, wages, and benefits.
About us:
When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.
Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.
Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.
Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf
Job Title: Community Support Peer
Home Office: Vienna, IL; Anna, IL; Golconda, IL; or Cairo, IL. Location is dependent on availability and proximity to home residence.
Area of Focus: Behavioral Health
Program(s):
- Behavioral Health: Outpatient Mental Health Programming helps individuals build life skills and well-being through behavioral health counseling, psychiatric care, and other care coordination and support services.
- SAMHSA CCBHC: Serves individuals living with a mental or substance use disorder who seeks care, including those with severe mental illness (SMI), substance use disorder (SUD) including opioid use, children and adolescents with serious emotional disturbance (SED), individuals with co-occurring mental and substance disorders (COD), and individuals experiencing a mental health or substance-related crisis.
Hours of Work: Full-time, 40 hours/week
Community Support Peer Minimum Qualifications: High School Diploma or GED; qualifies as a Mental Health Professional (MHP) within 12 – 18 months of hire; must be at least 21 years of age.
Community Support Peer Skills & Knowledge: Skills in the delivery of case management and support services; knowledge of local health and human services resources; excellent written and oral communication skills; basic computer skills; ability to navigate enhanced phone system.
Community Support Peer Special Requirements: Has lived experience in areas of mental health, substance use, or navigating crisis systems; resident of Alexander County, Pulaski County, Johnson County, Union County, Massac County, Pope County or Hardin County preferred; ability to work evening and weekend shifts, as applicable; must obtain the Certified Recovery Support Specialist (CRSS) credential within 1 year of hire; maintain First Aid & CPR certification; must complete required registry clearances and criminal fingerprint background checks; travel to all agency sites when appropriate; use of personal vehicle when agency vehicle not available; must have a valid driver’s license and proof of vehicle liability insurance; participates in after hours and day call crisis rotation for peer response call.
Community Support Peer Job duties include, but are not limited to:
- Provide community-based support to build on independent activities of daily living such as grocery shopping, attending medical appointments, assisting with medication reminders, social skills training and development, money management and budgeting skills, and coping skills development.
- Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.
- Provides comprehensive consumer care and case management services, onsite and offsite as identified by client needs, including access to transportation services, state and federal entitlements, medical care, psychiatric care, housing, and other basic needs to support stabilization and reduce re-entry into crisis.
- Teaches life-management and daily living skills to clients that translate to their natural environment with an emphasis on developing natural supports.
- Conducts outreach to individuals who are in or at-risk of entering crisis systems of care in an effort to assess for access barriers and engage them into treatment and other stabilization supports. This includes determining if individuals meet criteria for Community Support Team or other services within the region that may be more applicable.
- Maintains networking and referral contacts with other human service providers both internally and externally.
- Completes all required forms and documentation in a timely and efficient manner.
- Demonstrates active involvement in team/program meetings, supervision, and agency/community events and activities as assigned.
- Records and documents consumer treatment by following established policies and procedures.
- Operates as the initial access point for individuals calling the Agency’s 24/7 resource and crisis line.
- Assesses for presenting needs and the immediate safety of individuals in crisis; facilitates warm handoff to Crisis QMHPs and/or first responders, as applicable.
- Provides phone-based peer support to individuals who do not present as an imminent safety risk that are not in need of a face to face response.
- Fields inquiries from Illinois’ Call4Calm line to assess immediate needs and link to identified resources.
- Provides of-site peer support and stabilization services during crisis intervention when deemed necessary by QMHP/Crisis Director.
- This is a bargaining unit, union position
- Professional & upward mobility opportunities
- A family-oriented atmosphere
- Health wellbeing stipend ($200 per fiscal year)
- 100% employer-paid health insurance (health, dental, vision) *available after 1st day of the month after 60 calendar days of employment
- $50,000 life insurance policy
- Travel reimbursement
- Up to 368 hours of paid time off just within your first year of employment! Includes 13 paid holidays, up to 80 hours of personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.
- Additional opportunities for compensation are available above starting salary!
Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.
Arrowleaf is firmly committed to Equal Employment Opportunity (“EEO”) and to compliance with all Federal, State and local laws regarding it. EEO is a set of standards that make it illegal to discriminate against a job applicant or an employee because of the person’s actual or perceived race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), marital status, national origin, ancestry, age (40 or older), disability or genetic information (including family history), order of protection status, or military status or unfavorable discharge from military service. The laws apply to all types of work situations, including recruiting, hiring, disciplinary actions, terminations, promotions, pay practices, training, wages, and benefits.
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