Crisis Counselor

Job Title: Crisis Counselor

Home Office: Vienna, IL; Anna, IL; Cairo,IL; Golconda,IL; or Metropolis, IL. Location is dependent on nearest to home residence and available office space.

Area of Focus: Behavioral Health

Program(s): Crisis Response and Intervention Services program (590) - The Crisis Response and Intervention Services, which are available 24/7, help people of all ages deal with immediate stressors, minimize the negative effects of physical or mental health challenges, and cope with a loss of functioning in any area of life.

Immediate Supervisor: Program Director

Shift: Full-time 36 hours per week

Sunday: 8:00am – 8:00pm

Monday: Off

Tuesday: Off

Wednesday: Off

Thursday: Off

Friday: 8:00am – 8:00pm

Saturday: 8:00am – 8:00pm

Minimum Qualifications: Bachelor’s Degree in Human Services or related field. Qualifies as a Mental Health Professional (MHP).

Skills & Knowledge: Skills in the delivery of crisis support services; knowledge of local health and human services resources; excellent written and oral communication skills; basic computer skills; ability to navigate enhanced phone system.

Special Requirements: Must be 21 years of age or older; travel to all agency sites when appropriate; must complete and maintain the required registry clearance and criminal fingerprint background checks; maintain First aid & CPR certification; must have a valid driver’s license and proof of vehicle liability insurance; operates agency vehicles and personal vehicles while driving for agency business in a safe and lawful manner at all times; schedules evening / or weekend hours as necessary.

Job duties include, but are not limited to:

• Provides crisis intervention to stabilize consumer’s condition by utilizing short-term crisis intervention techniques and referrals to other support services.

• Utilizes approved screening and assessment tools to evaluate the level of risk for individuals presenting in mental health crisis and makes informed recommendations to the on-call QMHP regarding needed level of care.

• Collaborate with emergency services, law enforcement, and medical professionals to ensure a seamless and integrated response to crisis situations.

• Develops safety plans collaboratively with clients to leverage natural supports, ensure ongoing support, address environmental safety, and facilitate access to necessary resources.

• Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.

• Maintains networking and referral contacts with other human service providers both internally and externally.

• Completes all required forms and documentation in a timely and efficient manner.

• Demonstrates active involvement in team/program meetings and supervision with direct supervisor.

Benefit Package

• Professional & upward mobility opportunities
• A family-oriented atmosphere
• Health wellbeing stipend ($200 per fiscal year)
• 100% employer-paid health insurance option
• Dental, vision and health available after 1st day of the month after 60 calendar days of employment
• $50,000 life insurance policy
• Travel reimbursement
• Up to 368 hours of paid time off just within your first year of employment! Includes 13 paid holidays, 3 personal days, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.
• Additional opportunities for compensation are available above starting salary!

Salary Range: $44,428 - $60,403

• This is a bargaining unit, union position

Log into your ADP account click on “Myself” then “Career Center” to apply!

Deadline to apply for internal applicants: March 21, 2025

Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.

Arrowleaf is firmly committed to Equal Employment Opportunity (“EEO”) and to compliance with all Federal, State and local laws regarding it. EEO is a set of standards that make it illegal to discriminate against a job applicant or an employee because of the person’s actual or perceived race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), marital status, national origin, ancestry, age (40 or older), disability or genetic information (including family history), order of protection status, or military status or unfavorable discharge from military service. The laws apply to all types of work situations, including recruiting, hiring, disciplinary actions, terminations, promotions, pay practices, training, wages, and benefits.