Director, Business Development - Government Services

Job Summary

Director, Business Development - Government Services works with the Chief Revenue Officer and Head of Operations to drive the growth of the company’s client base with a focus on the Government sector. The candidate will develop and execute a go-to-market strategy for targeting, sourcing, and onboarding Government and Financial Services clients. Proven Government collections sales experience is critical to the success of the position. The candidate will possess strong relationship building, communication, problem solving, client relationship, sourcing, and operation management skills.

Essential Duties

• Prepare presentations, proposals, and pitch materials in connection with business development opportunities.
• Conduct market research aligned with the Company’s strategic plan to identify prospective clients, competitor activity, and market trends/opportunities.
• Leverage sales and operations experience in the Government and Financial Services sector to grow the ARS service offering and develop overall market opportunity.
• Through existing and new relationships in the Government and Financial Services sector, develop a pipeline and execute new business relationships.
• Manage new client relationships to drive penetration into additional areas of the client’s operations.
• Support new client onboarding process and/or business integration.

Competencies

Organizational (Individual Contributor)*

• Decision Quality/Action Oriented – Making good and timely decisions that keep the organization moving forward.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Communicates Effectively – Clearly communicates messages through appropriate channels and listens to understand and respond.
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.
• Ability to deal with ambiguity.
• Priority setting
• Critical Thinking
• Perseverance
• Self-directed

Technical and/or Functional Skills & Knowledge

• Business Development – Identify new opportunities and cultivate new relationships.
• Ability to engage with senior management and clients to understand needs and develop long-lasting relationships.
• Strong relationship management skills
• Excellent interpersonal and communication skills to establish and maintain work relationships within the company as well as with external business partners.
• Strong organizational skills, attention to detail, and the ability to prioritize activities to drive opportunities.
• Adept in standard office software tools
• Strong written and verbal communication skills
• Proven ability to work independently.
• Knowledge of FDCPA, GLBA, CFPB and regulatory guidelines affecting third party collection

Qualifications:

• Bachelor’s degree or directly related equivalent experience.
• 5 years’ proven sales and business development experience in collections, recovery, third party, and first party engagements.
• Demonstrable network of relationships in Government and Financial Services sectors.
• 5 years’ experience in the Government sector sales, collections, and recovery operations.
• Ability to travel 25% of the time.
• Ability to satisfactorily meet ARS’s criminal background investigation criteria.

Work Environment

While performing the duties of this job, the employee regularly works in a climate-controlled setting, seated continuously and is sedentary the majority of the workday. This position may be work from home, hybrid, or in a call center with moderate to high noise levels & frequent foot traffic. This position routinely uses standard office equipment such as computers and phones/headsets. Work area stations and cubicles are close in proximity to others.

Specific requirements for Work from Home environment:

• Must be able to meet all ARS Work from Home requirements and expectations.
• Must possess self-motivation and be self-disciplined to complete necessary job duties and pro-actively seek all necessary information.
• Must be able to effectively and efficiently use all forms of communication as appropriate (video calls, telephone, e-mail, instant messaging).
• Must have reliable and secure equipment and services (i.e., high-speed internet, electricity).
• Must be able to set and meet established deadlines and commitments on a regular basis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to use hands and fingers to handle, feel or operate office equipment such as computers, phones and photocopiers; and have moderate reach with hands and arms. The employee is regularly required to talk and hear, sit and see in order to perform close-up computer work and phone equipment, and requires close-up vision and color recognition.

Reasonable Accommodations

Reasonable accommodations may be provided by ARS National Services Inc. to enable individuals with disabilities to perform essential functions, as defined per Company policy

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Experience:

• Business development: 1 year (Preferred)

Location:

• Escondido, CA 92030 (Required)

Work Location: Remote

Salary : $80,000 - $110,000