What are the responsibilities and job description for the Director Business Development Govt Svcs position at ARS?
This position will develop and execute a go-to-market strategy for targeting, sourcing, and onboarding Government and Financial Services clients. Proven Government collections sales experience is critical to the success of the position. The candidate will possess strong relationship building, communication, problem solving, client relationship, sourcing, and operation management skills.
Essential Duties
- Prepare presentations, proposals, and pitch materials in connection with business development opportunities.
- Conduct market research aligned with the Company’s strategic plan to identify prospective clients, competitor activity, and market trends/opportunities.
- Leverage sales and operations experience in the Government and Financial Services sector to grow the ARS service offering and develop the overall market opportunity.
- Through existing and new relationships in the Government and Financial Services sector, develop a pipeline and execute on new business relationships.
- Manage new client relationships to drive penetration into additional areas of the client’s operations.
- Support new client onboarding process and/or business integration.
Competencies
- Decision Quality/Action Oriented – Making good and timely decisions that keep the organization moving forward.
- Drives Results – Consistently achieving results, even under tough circumstances.
- Communicates Effectively – Clearly communicates messages through appropriate channels and listens to understand and respond.
- Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.
- Ability to deal with ambiguity.
- Priority setting
- Critical Thinking
- Perseverance
- Self-directed
Technical and/or Functional Skills & Knowledge
- Business Development – Identify new opportunities and cultivate new relationships.
- Ability to engage with senior management and clients to understand needs and develop long-lasting relationships.
- Strong relationship management skills
- Excellent interpersonal and communication skills to establish and maintain work relationships within the company as well as with external business partners.
- Strong organizational skills, attention to detail, and the ability to prioritize activities to drive opportunities.
- Adept in standard office software tools
- Strong written and verbal communication skills
- Proven ability to work independently.
- Knowledge of FDCPA, GLBA, CFPB and regulatory guidelines affecting third party collection
Qualifications:
- Bachelor’s degree or directly related equivalent experience.
- 5 years’ proven sales and business development experience in collections, recovery, third party, and first party engagements.
- Demonstrable network of relationships in Government and Financial Services sectors.
- 5 years’ experience in Government sector sales, collections, and recovery operations.
- Ability to travel 25% of the time.
- Ability to satisfactorily meet ARS’s criminal background investigation criteria.
Reasonable Accommodations
Reasonable accommodations may be provided by ARS National Services Inc. to enable individuals with disabilities to perform essential functions, as defined per Company policy.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.