Program Analyst

Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where  Agility, Reliability, and Success  are not just values but a way of life. As a graduated 8(a) company and Small Disadvantaged Business headquartered in Falls Church, VA, with a national presence, ARServices offers an exciting opportunity to shape the future while advancing your career. Join us and be part of something extraordinary.

ARServices, Limited (ARServices) is seeking a Program Analyst to work with a team of practitioners on the Navy’s Pay Operations project to support the Navy’s transition to a new PeopleSoft Global Payroll System and Pay Organization implementation. This includes traditional implementation activities such as testing, training, communication, assessment, business process reengineering, advisory and operations.

A qualified candidate will perform the following duties and responsibilities, but are not limited to :

• Work under general supervision of the workstream lead following direction and guidance for executing advisory and operations activities.
• Perform operational research and synthesize information related to pay and payroll operations, organizational practices, policies, compliance, etc.
• Review Navy Personnel and Pay requirements, processes, and policies to develop supporting test scenarios and test cases that will validate the output amount, eligibility, workflows, and internal controls.
• Execute Navy Personnel and Pay test cases, coordinate with workstream leads to synthesize and report test progress, blockers, risks, and issues.
• Draft documents to include status reports, summary presentations, agendas, invites, e-mails, and other communication documents.
• Conduct data calls to include plan, coordinate, distribute, manage inputs, consolidate and document summary findings for various information and / or data requests.
• Develop and / or update business process narratives, process workflows and SOPs using reference materials as well as manage all review cycles.
• Support issue / problem management including daily identification, tracking, root cause analysis, and updating status of resolution in the appropriate tracker.
• Support action item management including daily identification, tracking, follow-up with workstreams as needed.
• Reference applicable government policies, guidance, and processes to effectively track / manage assigned tasks.
• Use excel to perform basic functions (e.g., data entry, formatting, sorting, formulas, pivot tables, etc.) for various documents.
• Use PowerPoint to develop various presentations to include content elicitation, creation and synthetization based on target audience, graphs, charts, tables, etc.
• Use SharePoint, MS Teams, excel and other tools / applications to workshare, store information complying with document / folder version control requirements.
• Use available tools to conduct qualitative and quantitative data analysis and summarize findings.
• Conduct meeting facilitation, interviews and focus groups including logistics, agendas, notes, monitoring chat box, screen share, reviewing materials, etc. using MS Teams or Zoom.
• Work autonomously and / or interact with clients and workstreams to identify, document, track, monitor and support resolution of various project issues and risks.
• Lead planning and execution of ad hoc special projects and / or tasks to include coordinating inputs from various workstream and client partners.

Security Clearance Requirement :

Active / current Secret clearance is required.

Required Qualifications :

Preferred Qualifications :

ARServices is an Equal Opportunity / Affirmative Action Employer committed to hiring and retaining a diverse workforce, including protected veterans and individuals with disabilities.