Client Specialist

Client Engagement Specialist

ArtCloud was founded in Atlanta, GA, to bridge the gap between technology and the art world. What started as a side project has become the leading art and gallery management software. Today, ArtCloud supports art galleries and artists, empowering them to streamline operations and sell more art. Fueled by customer happiness, we’re dedicated to transforming how the art world does business.

This is a sales-focused role combining inbound inquiries and proactive outreach. You’ll handle inquiries from artists and galleries, guide prospects through the sales process, and collaborate with Account Executives and the Customer Success team to ensure success. This role is perfect for someone eager to grow in a fast-paced, collaborative environment while contributing to the growth of a dynamic company.

This is a newly created role, offering a unique opportunity to shape its impact and carve a clear path for growth in marketing, sales, and business development.

This role is the first point of contact for galleries and artists, setting the tone for their experience and building trust from day one.

●     Full ownership of inbound lead communications through Hubspot integrated chat and email.

○     Manage inbound sales inquiries and trial signups for artists, handling the full sales cycle.

○     Manage inbound sales inquiries and trial signups for galleries, qualifying gallery leads and directing to either an Account Executive-led demo or successful sign-up.

●     Conduct outbound prospecting to generate new sales opportunities for galleries, driving to Account Executive-led demos.

●     Achieve quarterly and monthly targets for prospect engagement and lead qualification.

●     Gather and communicate feedback from artists and galleries to inform product enhancements.

●     Maintain accurate records of interactions and pipeline stages within CRM.

●     Build trust quickly with prospects and maintain consistent follow-ups.

●     Participate in structured training programs designed for professional growth.

You’re positive, proactive, and thrive on agency, eager to advance your marketing and sales journey.

●     1–2 years of professional experience in a high-paced organization in inbound sales, B2B sales, B2B marketing, or customer service.

●     Strong interpersonal skills with a proactive, relationship-building approach.

●     Strong sense of ownership and urgency in communicating and driving customer outcomes.

●     Collaborative mindset and enthusiasm for learning and growth.

●     Highly organized with an ability to manage multiple customer opportunities effectively.

●     Adaptable, curious, and excited to grow in a fast-changing environment.

●     Excited to work in a hybrid office setup in the Atlanta area, with 3-5 days per week in the office.

●     Interest in the art world or related industries (experience is helpful but not necessary).

At ArtCloud, our culture is built on a foundation of humility, humor, and trust. We prioritize collaboration and foster an environment where innovation thrives through teamwork and open communication. Transparency and integrity guide everything we do, ensuring a culture of trust among our team and with our customers. Empowerment is at the heart of our mission—we aim to inspire our customers and teammates to become the best versions of themselves.

We value in-person collaboration, especially during your training period, where you’ll work closely with our team to build the skills and knowledge needed to thrive in this role.

Located in the heart of Buckhead at Atlanta Tech Village, the largest tech center in the U.S.

●     Free snacks, drinks, and coffee to keep you energized throughout the day.

●     Access to free mentorship and advisors.

●     Free weekly happy hours and Tech Village events.

●     Parking is on-site, and the office is just steps away from the MARTA Buckhead station.

Summary of ArtCloud Benefits

●     A new Apple laptop to ensure you have the tools to succeed

●     Benefit eligible on your date of hire

●     100% Employer-paid health insurance premiums for ArtCloud employees

●     Dental and Vision insurance offering

●     Company Sponsored 401k with a 1% employer match

●     Flexible PTO to allow employees time for vacation, personal needs, and to take sick time as needed