What are the responsibilities and job description for the Scheduling Coordinator position at Artech LLC?
About This Role:
As a Customer Service Representative at Artech LLC, you will serve as the primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Your responsibilities will include answering, screening, and directing incoming and outgoing telephone calls, electronic messages, and other web-based communications using a call management system.
Responsibilities:
- Responds to basic inquiries and refers other inquiries to appropriate medical personnel.
- Contacts and distributes messages to medical personnel using a variety of electronic methods, including text, voice, and email systems.
- Responsible for scheduling and confirming initial and follow-up medical appointments and registering patients, including verifying insurance coverage to advise patients of any estimated financial responsibility.
Requirements:
- High School Diploma
- Minimum of two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
- Demonstrated interpersonal skills.
- Ability to multitask.
- Excellent verbal and written communication skills.
As a Customer Service Representative at Artech LLC, you will serve as the primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Your responsibilities will include answering, screening, and directing incoming and outgoing telephone calls, electronic messages, and other web-based communications using a call management system.
Responsibilities:
- Responds to basic inquiries and refers other inquiries to appropriate medical personnel.
- Contacts and distributes messages to medical personnel using a variety of electronic methods, including text, voice, and email systems.
- Responsible for scheduling and confirming initial and follow-up medical appointments and registering patients, including verifying insurance coverage to advise patients of any estimated financial responsibility.
Requirements:
- High School Diploma
- Minimum of two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
- Demonstrated interpersonal skills.
- Ability to multitask.
- Excellent verbal and written communication skills.
