What are the responsibilities and job description for the Patient Services Representative position at Artemisia Acupuncture + Apothecary?
Are you GREAT at multitasking?
Do you find it EASY to speak confidently in conversations?
Artemisia Acupuncture Apothecary in need of the support of a dedicated team member, capable of growing with our business! Our office is located in the heart of downtown Pasadena, walking distance to all the wonderful shops and restaurants our city has to offer. We take pride in providing excellent care to patients from all walks of life while offering kind and detailed service.
The successful candidate will be easy to talk to, confident in managing conversations and sales with patients, responsible for providing exceptional customer service to patients, scheduling appointments, managing patient records, and ensuring that all medical needs are met. The ideal candidate will have excellent communication and organizational skills, be able to multitask effectively, and have a strong commitment to providing quality patient care.
Responsibilities:
- Provide administrative support to medical staff.
- Maintain patient records and ensure accuracy of information.
- Seamlessly schedule patient appointments and coordinate with medical staff.
- Bill insurance
- Provide social media support
- Provide customer service to patients and families.
- Assist with medical screenings and tests.
- Receiving payments and reconcile accounts.
- Clean and stock rooms, room patients, complete patient intake and assist medical staff with tasks and procedures.
- Maintains operations by following policies and procedures.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills and EMR experience: 2 years (Preferred)
- Insurance Billing (preferred)
- Social Media experience (preferred)
- Fluent English (Required)
- Fluent Spanish (Preferred)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 24 – 28 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Wellness program
Medical Specialty:
- Pain Medicine
- Primary Care
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you find it easy to speak confidently in conversations?
Work Location: In person
Salary : $18 - $22