What are the responsibilities and job description for the Sales Operations Intern position at Artera?
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
Our Impact: Trusted by 900 provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
Summary
Are you passionate about data, sales operations, and making a meaningful impact in a fast-paced, innovative environment? As a Sales Operations Intern, you’ll join our Revenue Operations team and support critical sales and marketing initiatives. From redefining territories to managing inbound leads and improving data quality, your work will directly contribute to business success.
You'll gain hands-on experience with tools like Salesforce, learn sales and marketing operations fundamentals, and work with a supportive team that values curiosity, initiative, and growth. If you’re ambitious, eager to learn, and ready to make an impact at a fast-growing startup, we’d love to hear from you!
**Location Note** This internship is based in Santa Barbara, CA. Interns are expected to work onsite at least three days per week, with a minimum of five hours per day. It’s a great way to stay connected, collaborate face-to-face, and maximize hands-on learning with the team.
- Track and manage inbound and marketing-generated leads
- Clean and update account and contact data in Salesforce
- Support data quality initiatives for sales and marketing, including segmentation and reporting
- Collaborate with team members to improve lead management and conversion
- Help maintain and enhance Salesforce reports and dashboards
- Availability for at least 3 months (with potential to extend based on performance)
- Strong written and verbal communication skills
- Self-starter with curiosity, initiative, and a growth mindset
- Interest in learning Salesforce and understanding sales/marketing ops
- Familiarity with Google Sheets or other spreadsheet tools
- Must be able to work onsite in Santa Barbara at least 3 days per week, for 5 hours per day
- Availability to work at least 20 hours per week during standard business hours
- Prior experience with Salesforce or other CRM systems
- Exposure to data management, reporting, or segmentation
- Understanding of basic sales or marketing concepts
LOCATION
Artera HQ is in Santa Barbara, CA. This is an in-office role.
WORKING AT ARTERA
Generous time off - Company holidays, Winter & Summer break, and flexible time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.
Salary : $17
