What are the responsibilities and job description for the Sr Business Systems Analyst PLM position at Arthrex?
Job Details
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.
Arthrex Benefits
Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Please note, most benefits are for regular, full time employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Business Systems Analyst to work directly with Product Development, Design Engineering and Quality departments within Arthrex to build and manage a pipeline of Information Technology projects and enhancements that support PLM Program goals and objectives. A successful candidate could have experience defining and operating business processes in one of the following areas: Product Management, Design Engineering, Quality and/or Manufacturing. The position liaises with the technical organization to determine the timing and cost of specific projects. A successful candidate must be able to analyze and document business process flows from end to end, facilitate improvements, and convert into requirements. Excellent communications and analytical skills, strong technical project management skills and a Bachelors degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better ..
Main Objective:
Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization s on-premises and cloud computing applications.
Essential Duties and Responsibilities:
* Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
* Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
* Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment:
* Support user acceptance testing and user training activities.
* Adhere to the Quality System Procedures and Change Control.
* Lead and/or participate in delivery of projects.
* Provide Application End User support.
* Respond, resolve, or escalate reported incidents.
* Under management direction, may participate as SME for audits.
* Responsible for coordinating application needs from back-end platforms through user interface.
* Ensure stability, integration, and integrity of production systems.
* Complete all QA Non-Conformance and Corrective Actions in a timely manner.
* Participate in assessment of application security and identity management requirements, where applicable.
* Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
* Understand technical options, limitations, costs, and risks.
* Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
* Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
Additional Duties & Responsibilities:
* Expected to gain and demonstrate knowledge of assigned Arthrex software application(s).
* Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria.
* Create and maintain application operational and instructional documentation, as necessary.
* Provide Level 2 and Level 3 on-call coverage support.
* Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
* Benchmark current and future processes against industry best practices.
* Contribute to the development of roadmaps.
* Support the adoption of solutions by sponsoring business departments.
* Manage projects with limited scope.
* Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.
* Plan, create, and execute manual test cases.
* Run automated test scripts.
* Mentor junior Analysts.
* Analyze business process potentials for streamlining and improvements in efficiencies.
* Work with IT management and Business Analysts to provide direction in large cross-functional teams.
* Provide technical training assistance for users, applications programming team, and other staff.
* Lead process improvements and IT projects to achieve business goals and objectives.
* Lead collaboration with business for documentation of As-Is and To-Be Processes.
* Identify opportunities to innovate and differentiate Arthrex from its competition.
* Manage projects with cross functional teams and of global scope.
* Analyze requirements, design and develop solutions, coordinate and perform various types of testing, create/maintain test automation suites, and implement technologies, enhancements, and incident/problem resolutions.
* Viewed as a subject matter expert in the field within the organization.
Specialized Skills:
* Experience with PTC Products (Windchill, Codebeamer, Thingworx) required
* Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
* Excellent communication skills and customer service orientation
* Experience working in projects where multiple functions work in a matrix structure is a plus
* Experience working as a Product Owner in a DevOp structured environment.
* Project Management or PMP certifications is a plus.
* Business analysis certification (e.g. CBAP) is a plus.
* Previous involvement in the deployment or optimization of an ERP system is a plus.
* Experience with test management and automation tools is preferred.
Education/Experience:
* Bachelor s degree required
* 5 years of relevant work experience required
Arthrex Benefits
* Medical, Dental and Vision Insurance
* Company-Provided Life Insurance
* Voluntary Life Insurance
* Flexible Spending Account (FSA)
* Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
* Matching 401(k) Retirement Plan
* Annual Bonus
* Wellness Incentive Program
* Free Onsite Medical Clinics
* Free Onsite Lunch
* Tuition Reimbursement Program
* Trip of a Lifetime
* Paid Parental Leave
* Paid Time Off
* Volunteer PTO
* Employee Assistance Provider (EAP)
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Arthrex Benefits
Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Please note, most benefits are for regular, full time employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Business Systems Analyst to work directly with Product Development, Design Engineering and Quality departments within Arthrex to build and manage a pipeline of Information Technology projects and enhancements that support PLM Program goals and objectives. A successful candidate could have experience defining and operating business processes in one of the following areas: Product Management, Design Engineering, Quality and/or Manufacturing. The position liaises with the technical organization to determine the timing and cost of specific projects. A successful candidate must be able to analyze and document business process flows from end to end, facilitate improvements, and convert into requirements. Excellent communications and analytical skills, strong technical project management skills and a Bachelors degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better ..
Main Objective:
Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization s on-premises and cloud computing applications.
Essential Duties and Responsibilities:
* Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
* Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
* Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment:
* Support user acceptance testing and user training activities.
* Adhere to the Quality System Procedures and Change Control.
* Lead and/or participate in delivery of projects.
* Provide Application End User support.
* Respond, resolve, or escalate reported incidents.
* Under management direction, may participate as SME for audits.
* Responsible for coordinating application needs from back-end platforms through user interface.
* Ensure stability, integration, and integrity of production systems.
* Complete all QA Non-Conformance and Corrective Actions in a timely manner.
* Participate in assessment of application security and identity management requirements, where applicable.
* Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
* Understand technical options, limitations, costs, and risks.
* Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
* Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
Additional Duties & Responsibilities:
* Expected to gain and demonstrate knowledge of assigned Arthrex software application(s).
* Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria.
* Create and maintain application operational and instructional documentation, as necessary.
* Provide Level 2 and Level 3 on-call coverage support.
* Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
* Benchmark current and future processes against industry best practices.
* Contribute to the development of roadmaps.
* Support the adoption of solutions by sponsoring business departments.
* Manage projects with limited scope.
* Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.
* Plan, create, and execute manual test cases.
* Run automated test scripts.
* Mentor junior Analysts.
* Analyze business process potentials for streamlining and improvements in efficiencies.
* Work with IT management and Business Analysts to provide direction in large cross-functional teams.
* Provide technical training assistance for users, applications programming team, and other staff.
* Lead process improvements and IT projects to achieve business goals and objectives.
* Lead collaboration with business for documentation of As-Is and To-Be Processes.
* Identify opportunities to innovate and differentiate Arthrex from its competition.
* Manage projects with cross functional teams and of global scope.
* Analyze requirements, design and develop solutions, coordinate and perform various types of testing, create/maintain test automation suites, and implement technologies, enhancements, and incident/problem resolutions.
* Viewed as a subject matter expert in the field within the organization.
Specialized Skills:
* Experience with PTC Products (Windchill, Codebeamer, Thingworx) required
* Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
* Excellent communication skills and customer service orientation
* Experience working in projects where multiple functions work in a matrix structure is a plus
* Experience working as a Product Owner in a DevOp structured environment.
* Project Management or PMP certifications is a plus.
* Business analysis certification (e.g. CBAP) is a plus.
* Previous involvement in the deployment or optimization of an ERP system is a plus.
* Experience with test management and automation tools is preferred.
Education/Experience:
* Bachelor s degree required
* 5 years of relevant work experience required
Arthrex Benefits
* Medical, Dental and Vision Insurance
* Company-Provided Life Insurance
* Voluntary Life Insurance
* Flexible Spending Account (FSA)
* Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
* Matching 401(k) Retirement Plan
* Annual Bonus
* Wellness Incentive Program
* Free Onsite Medical Clinics
* Free Onsite Lunch
* Tuition Reimbursement Program
* Trip of a Lifetime
* Paid Parental Leave
* Paid Time Off
* Volunteer PTO
* Employee Assistance Provider (EAP)
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
