What are the responsibilities and job description for the Medical Receptionist position at Arthritis and Rheumatology Clinical Center of...?
Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a smooth and efficient patient experience. This role requires strong communication skills, attention to detail, and familiarity with medical office procedures. The Medical Receptionist will play a crucial role in maintaining patient confidentiality in accordance with HIPAA regulations while providing exceptional service.
Responsibilities
- Greet patients and visitors in a friendly and professional manner.
- Manage the front desk operations, including answering phones, scheduling appointments, and checking patients in and out.
- Perform insurance verification and collect necessary documentation for patient records.
- Utilize electronic health record systems such as eClinicalWorks to maintain accurate patient information.
- Conduct documentation review to ensure completeness and compliance with medical coding standards.
- Assist patients with inquiries regarding their appointments, billing, and insurance coverage.
- Collaborate with healthcare providers to facilitate efficient patient flow within the office.
- Maintain a clean and organized front desk area to enhance the overall patient experience.
Experience
- Previous experience as a Medical Receptionist or in a similar role is preferred.
- Familiarity with medical coding practices is a plus.
- Proficiency in using electronic health record systems such as eClinicalWorks, Epic, or Eaglesoft is highly desirable.
- Strong understanding of HIPAA regulations and commitment to patient confidentiality.
- Excellent organizational skills and attention to detail.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person