Community Health Worker / Navigator

The Arthur Ashe Institute for Urban Health (AAIUH), founded by the late tennis champion and humanitarian, Arthur Ashe utilizes a model of Community Health Empowerment to address health inequities in multi-ethnic underserved communities. Community Engagement and Research (CER) is a core component of AAIUH through which we aim to design and implement community-based health interventions in trusted community venues that improve health literacy, foster positive health behaviors, and reduce health disparities in racially impacted groups. We accomplish these objectives through strong collaborations with community, academic, research, and government institutions.

Website: Arthur Ashe Institute for Urban Health

Classification: Full-time. Work schedule will include working on some evenings, after 6:00pm,

and some weekends.

Salary: $45,000 commensurate with experience and education.

Role: This position is responsible for all aspects of community engagement, community navigation and

providing linkages to care for medical and social determinants of health, coordination of resources and

outreach that are based on the organization’s model of Community Health Empowerment.

Qualifications: A Bachelor’s degree is required. Master’s Degree in Public Health or related field desired.

Qualifications include outstanding interpersonal and organizational skills, and excellent written and oral

communication skills including conflict resolution, ability to work independently, as well as part of a team,

and a strong commitment to addressing health disparities in urban and immigrant populations. Must have

knowledge of urban health issues, health education/behavioral health intervention programming, and

community-based experience working with diverse populations, including immigrant communities.

Experience with patient navigation, care coordination or case management required. Ability to manage

multiple tasks is needed. Experience in conducting public health research also desired. Familiarity and

skills utilizing mobile and digital health technologies (Health), such as smartphones, ‘Apps’, Kiosks,

digital devices highly sought. Experience with using UniteUs or other care coordination platforms desired.

Community coalition building and bilingual skills (Spanish, Haitian Creole) are highly desirable. Some

weekend and evening hours may be required.

Specific Responsibilities (included, but not limited to the following):

• Build and maintain relationships with local community members, CBOs, barbershops, salons,

churches and other healthcare partners by doing direct outreach, recruitment, and visitation, both

remotely and in-person.

• Schedule site-visits to partner organizations.

• Maintain communication with partner organizations, including attendance at designated meetings.

• Maintain relationships with barbershops/salons via phone calls, letters, and site visits.

• Contact local companies, health providers, and/or CBOs to verify the social and medical service

provisions.

• Provide coordination for outreach efforts with community members from non-traditional settings,

and recruit participants for outreach programs.

• Assist with conducting social determinants of health (SDOH) screenings, follow up, and provide

linkages to care to community and medical services.

Create and manage client referrals using an online IT social referral platform (e.g. UniteUs) and/or

other referral processes.

• Assist with developing and maintaining an internal SDOH database of resources and updating

digital and web-based tools.

• Provide support and input on outreach strategies and for the development of program materials.

• Conduct literature reviews

• Effectively utilize health center and community resources to meet the needs of

patients/community members.

• Provide one-on-one engagement with community members seeking social and medical care, and

maintain appropriate program documentation/reporting.

• Assist in the evaluation aspects of the project, including data collection, entry and analysis

• Participate and support community-based health education workshops, trainings and/or events.

Benefits:

• Time & leave: 20 days - includes 10 holidays, 8 paid time off (PTO) in first year, and 2 floating

holidays - Medical and dental plans.

• Health and transit pre-tax accounts - Education benefits, time off for approved programs

depending on work schedule - 403b retirement plan available after two years of

employment - Professional development opportunities.

Reports to: Director, Community Engagement and Health Equity Research

Send resume and cover letter: Briana West @ bwest@arthurasheInstitute.org

You must include “Applicant for AAIUH CER Community Health Worker/Navigator” in your subject

heading.

Please note: Only candidates considered for initial screening interviews will be contacted.

Anticipated start date: ASAP