What are the responsibilities and job description for the Commercial Lines Account Manager position at Arthur Hall Insurance?

Job Description

Arthur Hall Insurance is a locally owned and operated independent insurance agency and brokerage with locations in West Chester, Pennsylvania, and Wilmington, Delaware. Arthur Hall Insurance is a full service agency providing Commercial and Personal Insurance products and Risk Management Services to our valued customers.

We rank in the top 25% of all insurance agencies and brokerages in the country as defined by Marsh Berry, the premier provider of insurance agency consulting and evaluation services. By working strategically with our insurance carrier partners, Arthur Hall Insurance is ranked in the most preferred agency tier by the insurers we represent allowing us to provide the broadest scope of risk management products to our clients. Arthur Hall Insurance has the ability to place business in all 50 states with access to a vast number of regional, national and internationally based insurance carriers.

We are currently seeking a dynamic and experienced Account Manager to service Commercial Line customers. As an Account Manager, you will be responsible for managing a high volume book of Commercial insurance accounts. Acting as a liaison with clients to understand their insurance needs, providing quotes, and ensuring client satisfaction.

RESPONSIBILITIES :

Service Commercial Lines accounts as assigned.
Prepare company submissions for new business quotes and prepare proposals of insurance for new Commercial Lines clients.
Initiate, screen, and prepare endorsement requests for Commercial Lines clients.
Prepare and process cancellations when required.
Maintain suspense items in a timely manner.
Keep current on rates, forms and coverage changes through circulars, bulletins, trade publications, seminars, and schools offered.
Service commercial lines accounts in a manner to eliminate gaps in coverage, thus reducing our E&O exposures.

REQUIREMENTS :

Must have an active P&C Insurance license.

Knowledge of Commercial Insurance and products is required.

Minimum of 1-3 years’ experience in a similar position.

Experience with an online Agency Management System is required (AMS is preferred).

College degree is preferred but willing to consider other related experiences.

Able to work in a team environment with different Account Managers / Producers.

Good listening and organizational skills and attention to detail are important.

Excellent verbal and written communication skills.

Ability to thrive in a fast-paced office environment, working both collaboratively and independently, to meet deadlines on multiple projects simultaneously.

We offer competitive compensation packages including robust benefits options. Our benefits package includes generous time off and paid holidays, employer paid core benefits including Health, Vision, Life and EAP services. We offer a Simple IRA with a company match and much more!

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Commercial Lines Account Manager

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