What are the responsibilities and job description for the Manager and Crew Member position at Arthur Treacher's Fish and Chips?
Job Overview
As a Crew Member, you will play a vital role in delivering exceptional customer service and maintaining the quality of our food offerings. You will be responsible for various tasks, including food preparation, operating cash registers, and ensuring cleanliness and safety standards are met. Your ability to engage with customers and provide assistance will contribute to a positive shopping experience.
Duties
- Provide outstanding customer service by greeting customers and assisting them with their needs.
- Operate cash registers and POS systems accurately while handling transactions efficiently.
- Prepare food items according to company standards, ensuring quality and freshness.
- Maintain cleanliness and sanitation of work areas, including food preparation stations and dining areas.
- Adhere to food safety guidelines to ensure the health and safety of our customers.
- Upsell products by effectively communicating promotions and specials to customers.
- Collaborate with team members to ensure smooth operations during peak hours.
- Assist in stocking shelves and organizing grocery items as needed.
Requirements
- Previous experience in customer service or a grocery store environment is preferred but not mandatory.
- Knowledge of food preparation techniques and culinary skills is a plus.
- Familiarity with cash register operations and POS systems is advantageous.
- Strong communication skills with the ability to engage positively with customers.
- Attention to detail in maintaining cleanliness and adhering to food safety standards.
- Ability to work effectively as part of a team in a fast-paced environment.
- Willingness to help others and contribute to a supportive team atmosphere.
Join us as a Crew Member, where your contributions will help create memorable experiences for our customers while working in a dynamic environment!
Job Types: Full-time, Part-time
Pay: $11.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Food provided
- Paid training
Shift:
- Day shift
- Evening shift
Experience:
- Quick service & fast food restaurant: 1 year (Preferred)
License/Certification:
- ServSafe (Preferred)
Location:
- Cleveland, OH 44125 (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Cleveland, OH 44125 (Required)
Ability to Relocate:
- Cleveland, OH 44125: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $16