Continuous Improvement Specialist - Warehousing

Department: Logistics

Location: Richmond

Compensation: $80,000 - $105,000 / year

Description

Hi there, we're Article. 👋 Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. As the Continuous Improvement Specialist - Warehousing, you'll be responsible for identifying, developing, and implementing operational improvements across our warehousing processes.

We offer a lot of autonomy, grounded by the rule that accountability and authority to make decisions need to match. As a result, this is the opportunity to make a meaningful impact without being overly constrained by rigid systems. While our current tools and systems are evolving, this role offers an exciting opportunity to think creatively, be resourceful, and take a hands-on approach to overcome challenges and drive impactful results.

You'll need to engage with team members on the ground, building trust and strong working relationships. We're looking for a collaborative, approachable professional who communicates well with diverse teams and avoids a "one-size-fits-all" approach.
If you're energized by challenges like these and enjoy rolling up your sleeves to drive change, this could be a great fit.

We are open to this role being located near our facilities in either:

• Jacksonville, Florida - ​10543 Canada Dr, Jacksonville, FL
  
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• ichmond, Virginia - 1635 Ashton Park Dr, Colonial Heights, VA
  
  
  
  
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ravel Required: US and Canada as requested - Max 30%T

his role is on-site 5 days a week, including required visits to our other operational locations with one week's notice.W


hy We Need You:Y

ou will analyze current operations, identify inefficiencies, and leverage principles of continuous improvement methodologies to drive enhancements in productivity, quality, and customer satisfaction within the warehousing function, for our four fulfillment centers located across North America.G

iven our current reliance on manual processes, proficiency in Google Sheets and Excel is essential to develop interim solutions as we transition to advanced technologies.Y

ou must be familiar with the varying processes of End-to-End transportation in North America, comfortable navigating new technology, and have a holistic approach.W

hy Article?A

s a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry.W

hat You’ll Do:C

ontinuous Improvement Strategy & Process Optimization

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• onduct thorough analyses of current warehousing processes to identify inefficiencies and areas for improvement.
  
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• artner with the Training & Tooling Manager to develop and reinforce standardization across systems and processes.
  
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• ollaborating with cross-functional teams to implement process improvements and streamline warehouse operations, ensuring completed on time, and within budget
  
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• ata Management: Utilize Google Sheets and Excel to create and maintain tools that support daily operations, data tracking, and reporting.
  
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• nventory Management: Oversee and refine inventory control systems to ensure accuracy, minimize discrepancies, and optimize stock levels.
  
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• oach and mentor operational leaders to cultivate a continuous improvement mindset, implement lean strategies, champion best practice processes, and ensure the effective rollout, standardization, and validation of optimization initiatives across our warehouses.
  
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ollaboration and Best Practices

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• ross-Facility Consistency: While based in Richmond, ensure that continuous improvement initiatives are standardized and effectively applied across our other three facilities.
  
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• ollaborate with the on-site quality team in Richmond to manage quarantined products and repairs, ensuring effective communication and seamless coordination throughout the process.
  
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• ollaborate with other departments, such as procurement, inventory management, and customer service, to ensure improvements are aligned across the organization. Share best practices and learnings to promote a holistic approach to continuous improvement.
  
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• ork closely with our in-house technology team when required to support and optimize systems, including contributing to the transition to new warehouse technologies in the future.
  
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ata Analysis and Reporting

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• nalyze data to identify areas for improvement in warehouse processes, collaborating with operational teams to uncover root causes and define actionable solutions using data-driven insights.
  
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• onitor key performance indicators (KPIs) and Key Activity indications (KAIs) to track the effectiveness of improvement initiatives. Report on progress and outcomes to senior management, providing insights and recommendations for further enhancements.
  
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• upports accurate reporting of leading and lagging metrics that gauge current status, inform on long-term progress, and allow for industry comparisons.
  
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ther - Operational Support

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• tepping into various operational roles as needed within an Article warehouse environment.
  
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• dapting to different shifts or schedules to cover for absent team members.
  
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• nsuring continuity of service and operational efficiency during staff shortages.
  
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• ollaborating with management and team members to quickly adapt to operational needs.
  
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ho You Are:

5
• of experience in warehousing, with a proven track record in continuous improvement.
  
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• emonstrated success in implementing process improvements and lean initiatives.
  
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• trong analytical skills, with the ability to analyze data, identify trends, and develop actionable recommendations.
  
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• ean Six Sigma Green or Black Belt certification.
  
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• xcellent project management experience, including leading cross-functional teams.
  
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• trong communication and interpersonal skills, with the ability to motivate teams and drive change.
  
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• nowledge of transport and logistics systems (WMS, TMS).
  
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• roven ability to guide teams through change and ensure smooth transitions to new systems or practices.
  
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• ackground in Supply Chain, Logistics, Transport, or Manufacturing.
  
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• trong organizational and time management skills, with attention to detail and the ability to meet deadlines.
  
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• roven leadership skills, with the ability to motivate and influence others.
  
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• bility to thrive in a fast-paced, high-pressure environment.
  
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• roficiency with G-suite/Microsoft Office Suite or related software.
  
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• egally able to work in the U.S.
  
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• ompletion of criminal background check
  
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erks & Benefits:

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  • enefits-eligible (First day of employment)
    
    
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    • edical, Dental, & Vision coverage
      
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    • ife Insurance
      
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    • isability insurance
      
    
    
    
    
    
    
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  • acation, Holidays & Sick/Wellness Days
    
    
    4
    • 8 hours Sick/wellness (6 days, accrued annually)
      
    8
    • paid holidays 1 Inclusion & Diversity day
      
    1
    • 20 hours (3 weeks) paid vacation (accrued annually)
      
    
    
    
    
    
    
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  • ther Benefits/Perks
    
    
    4
    • % 401K matched contribution
      
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    • aid maternity and parental leave
      
    4
    • 5% Employee discount 15 % family & friends discount
      
    
    
    
    
    
    
  
  
  
  
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he target salary for this role is $80,000 to $105,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands.C

riminal Background Checks:H

aving a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.T
he decision if a criminal record will restrict your employment will be done on a case by case decision, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.W
ork Authorization:U
nless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.F

or US based roles, Article participates in E-VerifyE
qual Opportunity Statement:A
t Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.A
ccommodations:I
f an applicant requires an accommodation due to a disability or any other protected characteristic feel free to email ta.accommodation@article.com or let the hiring team know at any stage of the recruitment process. T

his email will only respond to accommodations, all non-related emails will be deleted. A

rtificial Intelligence in Hiring:A

ll applications are carefully reviewed by humans. We do not use artificial intelligence or ranking algorithms in our hiring decisions.