What are the responsibilities and job description for the Field Service Technician position at Artilus, Inc?
Artilus, Inc is looking for a Field Service Technician. The position requires you to travel to client’s sites to perform work at their locations.
Artilus is a cybersecurity and managed service provider comprised of a finely-tuned and experienced technical team who strive to maintain a level of excellence by working collaboratively to innovate and deliver comprehensive and dependable IT services to our valued partners.
At its inception, Artilus was created from a passion for engineering, the principle of integrity and the concept of ‘service over sales.’ Those are still the guiding principles today.
Artilus employs approximately 70 people, who provide comprehensive Cybersecurity and Managed Services, Cloud and Professional Services, as well as, but not limited to Disaster Avoidance, Unified Communications and Unified Physical Security.
Artilus employees understand that a business is only as good as its reputation and that the quality of services provided and positive relationships formed with partners are fundamental tenets of the organization.
Structured Cabling
Perform Cable installation including Data, Voice, Fiber, and Paging
Fishing and routing of wires through frames and building structures
Termination, Labeling, testing and dressing of cabling
Installation of data equipment including racks, patch panels, cable trays, and J-Hooks
Rack and stack of network devices as required in network closets
Ability to perform repairs by troubleshooting existing cabling system issues
IP Surveillance
Perform Cable installation for IP Cameras – internal and external installations
Physical installation of various CCTV camera types
Install and Program DVR Recording Units
Configure Analytics such as Face Detection and Recognition, People Tracking, Motion Detection, LPR, Intrusion and Perimeter Protection
Access Control
Perform installation of Access Control Cabling
Installation and final wiring of Access Control Boards, Readers, and REX Devices
Ability to configure Users, Groups, Schedules, Doors, and Credentials via Access Control Software
Experience with installation of Wireless and Electronic Locks a plus
Additional Skillsets
Project Management
Strong communication with the team in regard to schedule, work progress, unexpected challenges at work sites, etc.
Ability to read Blueprints and Cable Schematics
Networking knowledge of Routers and Switches
Install, maintain, and repair low voltage systems, including security systems, CCTV, and computer networking.
Read and interpret blueprints and technical diagrams to determine the layout and installation of low voltage systems.
Test and troubleshoot low voltage systems to identify and resolve any issues or malfunctions.
Collaborate with other technicians and contractors to ensure proper installation and integration of low voltage systems.
Provide field service support for customers, including system upgrades, repairs, and maintenance.
Adhere to safety guidelines and protocols while working with low voltage systems.
Keep accurate records of work performed, including documentation of system configurations and changes.
Experience:
- Previous experience working as a Low Voltage Technician or in a related field is preferred.
- Knowledge of low voltage systems, including security systems, fire alarms, CCTV, and computer networking.
- Familiarity with hand tools and power tools used in the installation and maintenance of low voltage systems.
- Strong troubleshooting skills to identify and resolve issues with low voltage systems.
- Excellent communication skills to effectively collaborate with team members and provide customer support.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Part-time
Pay: $30.00 - $35.00 per hour
Expected hours: No less than 16 per week
Schedule:
- Day shift
Experience:
- CCTV: 2 years (Preferred)
- security system technician: 2 years (Preferred)
Work Location: On the road
Salary : $30 - $35