Director of Business Services / Business Office Manager

**The individual that will be successful in this role will offer advanced/expert level accounting software knowledge and be comfortable working across multiple platforms. Multi-tasking, time management, communication and organizational skills are a must!

The Director of Business Services / Business Office Manager will manage the administrative office and functions of the community including accounts receivable, payroll, weekly/monthly reporting, manage community files and oversee onboarding process. Experience within a senior living or healthcare environment, and a willingness to work with the elderly population is essential for this role.

Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company.

The Director of Business Services / Business Office Manager will:

• Provide unparalleled customer service, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights.
• Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director.
• Manage the onboarding process for all new team members. Create new hire documents, initiate background and reference checks, manage onboarding and I9 verification, and schedule new hire orientations.
• Create and maintain all personnel files in accordance with state and federal guidelines.
• Maintain current resident business files and leases.
• Maintain community census data and Medicare/Medicaid reimbursement, if applicable.
• Document and report work-related injury/incidents to the insurance company in accordance with Artis policies and procedures.
• Manage and coordinate multiple projects simultaneously through completion.
• Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
• Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents.
• Answer all incoming calls, greet visitors and accept resident deliveries.
• Maintain confidentiality of information received regarding the community, employees and residents.
• Perform all other duties as requested.

Education Requirements:

• Must possess a high school diploma or equivalent. Additional course work in business management, accounting, and/or human resources preferred.
• 2-3 years of demonstrated office management experience in senior living or health services.