What are the responsibilities and job description for the Roving Community Manager position at ARTISAN Management Group?
ROVING COMMUNITY MANAGER
ARTISAN is seeking a dynamic and experienced Roving Community Manager to provide critical coverage and leadership support across our portfolio of multifamily communities. This role is ideal for a solutions-focused professional who can quickly adapt to new environments and maintain high standards of performance, team engagement, and resident satisfaction.
This position involves regular travel across Iowa, Nebraska, Kansas, Missouri, Minnesota, and Illinois, with assignments of varying lengths. Overnight travel is required.
This role is responsible for overseeing day-to-day community operations—including leasing, resident relations, team supervision, budgeting, and maintenance coordination—while ensuring continuity and consistent performance. A successful Roving Community Manager will lead the on-site team to meet ARTISAN’s operational goals and uphold company standards under the direction of the Regional or Area Manager.
PRINCIPAL ACCOUNTABILITIES
- Conduct all business in accordance with ARTISAN policies and procedures, as well as all applicable Federal, State, and local laws, including the Fair Housing Act, Americans with Disabilities Act, and Fair Credit Reporting Act.
- Provide temporary leadership coverage at assigned communities during manager vacancies, leaves of absence, or transitional periods.
- Supervise on-site teams, delegate responsibilities, and foster a culture of accountability, customer service, and collaboration.
- Manage leasing performance, renewals, marketing efforts, and overall community reputation.
- Oversee rent collection, budget adherence, banking, delinquency follow-up, and expense control to meet financial goals; actively maintain and report monthly variances and manage evictions and monetary judgments as needed.
- Communicate regularly with Regional Managers to provide updates on property performance, staffing needs, and community progress.
- Coordinate with ARTISAN Construction, vendors, and maintenance technicians to manage project timelines, renovations, and capital improvements.
- Approve invoices and payables to ensure timely vendor payments and uninterrupted services.
- Conduct routine property inspections to ensure cleanliness, proper signage, safety compliance, and exceptional curb appeal.
- Perform market research to competitively price rental rates and community amenities.
- Ensure lease files are complete, accurate, and properly executed.
- Oversee the readiness of the leasing office and model units, ensuring they are in excellent condition and open on schedule.
- Attend scheduled ARTISAN meetings, training, and company events as required.
- Submit reports and required documentation to the Regional or Area Manager in accordance with deadlines.
- Perform other related duties and responsibilities as assigned.
- Always represent ARTISAN in a professional and respectful manner.
PHYSICAL DEMANDS OF THE POSITION
The Community Manager will be exposed to the constant activity that requires intermittent standing, walking, climbing stairs, and crouching. The Community Manager should maintain a working knowledge of OSHA guidelines and follow any procedures set forth to protect the health and safety of the on-site staff, the community, the residents, and themselves.
ARTISAN QUALITIES
- The ability to prioritize the well-being of others and create a supportive environment for our teams and communities.
- Unwavering commitment to excellence with strong clerical and organizational skills.
- A willingness to ask for help and assist others when needed.
- A commitment to collaboration and creativity with the ability to foster teamwork, diversity, and inclusion.
- Accountable to the highest standards in numerical accuracy and logistical planning skills.
- A professional and calm demeanor, with the ability to balance the needs of prospects, residents, and business priorities.
- Flexibility and a “can-do” attitude to overcome challenges.
- Ability to make meaningful connections with a commitment to a positive culture
REQUIREMENTS FOR COMMUNITY MANAGER
- 2 years of experience of on-site leasing or multifamily property management, with a proven track record in leadership roles
- High school diploma or equivalent; College-level education highly preferred.
- Strong knowledge of Fair Housing laws, landlord-tenant regulations, and property management best practices
- Excellent organizational, interpersonal, and communication skills
- Ability to manage competing priorities in a fast-paced, high-change environment
- Experience with budgeting, leasing strategy, resident retention, and team coaching
- Valid driver’s license and reliable personal transportation required
- Flexibility to travel frequently and stay overnight when needed
- Strong computer proficiency including electronic communications, CRM, Microsoft Office, Microsoft Excel, Microsoft Outlook, Property Management Software (AppFolio preferred).
- Industry designations preferred (CAM, CAPS, CPM, Real Estate License)
OUTSTANDING HEALTH BENEFITS & PAID TIME AWAY
- Health insurance
- Dental insurance
- Vision coverage
- Flexible spending accounts
- Company paid short-term & long-term disability insurance
- EAP (Employee Assistance Program)
- Voluntary benefits (life insurance, critical illness & disability)
- 401K with 3% annual match
- Vacation/sick leave
- 10 paid Holidays annually
- Birthday PTO day
Reports To: Regional Manager or Senior Vice President, Operations
Status: Full-Time; Hourly
Direct Reports: Varies by assignment
Eligible for Telework: Not eligible for remote work; Onsite position with required travel
ARTISAN Management Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Now is your opportunity to be a part of this diverse and inclusive, growing community. Apply Today!