What are the responsibilities and job description for the Taproom Manager | Southern Tier Brewing position at Artisanal Brewing Ventures?
Taproom / Front of House Manager | Southern Tier Brewing - Cleveland, OH
We’re hiring! Looking for a fun, rewarding place to work? Become a part of our truly unique team!
WHO WE ARE & WHAT WE OFFER
Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75 combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.
- Competitive Compensation
- Exceptional Health Benefits
- No Waiting Period to Enroll
- Immediate 401K Match & Vesting
- Paid Family Leave
- Flexible Schedules & Generous Paid Time Off
- Ample Product Discounts
- Opportunities for Growth Across 5 Successful Brands
WHAT YOU’LL DO
As a FOH Manager you’ll use your experience in a full service, high-volume restaurant. You will be committed to continuously striving for & delivering an outstanding guest experience and have a strong passion for culinary excellence.
- Oversee all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant
- Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations
- Collect, evaluate and respond to guest feedback as needed
- Always ensure a smooth front-of-house operation, and step in to lead and assist staff as necessary during busy, peak times
- Assist General Manager with all sales and reporting tracking, and contributing to the preparation of reports to share with senior leadership
WHO WE’RE LOOKING FOR
- Minimum 1 year as a restaurant manager
- Knowledge working in various other restaurant roles as a server, host, bartender, etc.
- Self-motivated with an aptitude for leading, coaching, and driving excellence in a fast-paced environment
- Awareness of financial components of business operations, multi-tasking issues, and prioritizing workload
- Proven ability to calmly handle stressful situations and customer complaints
- Familiarity of craft beer &/or serious interest in understanding craft beer styles and the industry
- Dedicated to passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment
Disclaimer
This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.
Artisanal Brewing Ventures is an Equal Opportunity Employer
