What are the responsibilities and job description for the Customer Service Assistant position at Artisprint?
About Us:
Welcome to Artis Print, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artis Print is your partner in elevating brand identities and sparking connections through the art of design.
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience with our services. This position requires strong communication skills and the ability to work efficiently in a fast-paced environment.
Duties
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Analyze customer needs and offer appropriate solutions.
- Handle outbound calling to follow up on customer feedback or inquiries.
- Perform data entry tasks to maintain accurate customer records.
- Assist in troubleshooting issues and resolving complaints effectively.
- Collaborate with team members to improve customer service processes.
- Maintain a professional demeanor while interacting with customers.
Skills
- Strong customer support skills with a focus on delivering excellent service.
- Ability to analyze situations and provide effective solutions.
- Competence in typing and performing data entry tasks accurately.
- Experience with outbound calling is beneficial.
- Familiarity with computerized systems for managing customer interactions.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
Join us in creating memorable experiences for our customers while developing your career in a supportive environment!
Job Type: Full-time
Pay: $19.94 - $22.35 per hour
Shift:
- Day shift
Ability to Commute:
- Tampa, FL 33637 (Preferred)
Ability to Relocate:
- Tampa, FL 33637: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $22
