What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Artisprint?
About Us:
Welcome to Artis Print, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artis Print is your partner in elevating brand identities and sparking connections through the art of design.
Job Summary
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for our customers. This position is ideal for individuals looking to start their career in customer service and develop their skills in a supportive environment.
Responsibilities
- Provide outstanding customer service through effective communication and problem-solving skills.
- Handle cash transactions accurately and efficiently.
- Maintain phone etiquette while managing inbound and outbound calls.
- Assist clients with inquiries, providing information about products and services.
- Perform data entry tasks to update customer records and track interactions.
- Analyze customer feedback to improve service delivery.
- Support multilingual clients by offering assistance in their preferred language when applicable.
- Collaborate with team members to enhance client services and improve overall customer satisfaction.
Experience
- Skills in cash handling, phone etiquette, and data entry are highly desirable.
- Proficiency in computer systems and ability to type efficiently.
- Multilingual abilities are an advantage, enhancing communication with diverse clientele.
- A strong willingness to learn and adapt in a fast-paced environment is essential.
Join us as we strive to deliver exceptional service to our customers while fostering your professional growth!
Job Type: Full-time
Pay: $61,387.00 - $65,006.00 per year
Shift:
- Day shift
Ability to Commute:
- Rochester, NY 14604 (Preferred)
Ability to Relocate:
- Rochester, NY 14604: Relocate before starting work (Preferred)
Work Location: In person
Salary : $61,387 - $65,006
