What are the responsibilities and job description for the Entry Level Customer Service Rep position at Artisprint?
About Us:
Welcome to Artis Print, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artis Print is your partner in elevating brand identities and sparking connections through the art of design.
Job Summary
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for our customers.
Responsibilities
- Provide outstanding customer service through effective communication and problem-solving skills.
- Handle cash transactions accurately and efficiently.
- Maintain phone etiquette while managing inbound and outbound calls.
- Assist clients with inquiries, providing information about products and services.
- Perform data entry tasks to update customer records and track interactions.
- Analyze customer feedback to improve service delivery.
- Support multilingual clients by offering assistance in their preferred language when applicable.
- Collaborate with team members to enhance client services and improve overall customer satisfaction.
Experience
- High school diploma or equivalent
- Strong problem-solving abilities to address customer concerns promptly and effectively.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Comfortable using computers and customer service software.
- Enthusiasm and a positive attitude toward customer service and teamwork.
Join us as we strive to deliver exceptional service to our customers while fostering your professional growth!
Job Type: Full-time
Pay: $61,387.00 - $65,006.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $61,387 - $65,006
