What are the responsibilities and job description for the Front Office Lead Supper Star position at Artistic Family Dental?
Job Description: Front Office Lead Receptionist
Location: Artistic Family Dental, 17500 E Carriage Way, Hazel Crest, IL
Join Our Wonderful Team!
Artistic Family Dental is a private, multi-practice dental organization seeking a professional, experienced, and motivated Front Office Lead Receptionist to join our exceptional team. We pride ourselves on providing high-quality patient care in a supportive and collaborative environment.
Schedule:
- Monday to Friday: 8:30 AM - 5:30 PM
- One Saturday per month: 8:30 AM - 2:30 PM
Benefits Include:
- Competitive compensation
- Health care benefits
- Paid vacation
- Paid sick days and holidays
- Staff bonuses
Key Responsibilities:
- Patient Interaction: Greet patients warmly, check them in and out, and address any questions or concerns in a professional manner.
- Scheduling: Manage and optimize the office schedule, ensuring efficient appointment flow and minimizing downtime.
- Insurance Coordination: Verify insurance benefits, submit claims, and assist patients with understanding their financial responsibilities.
- EagleSoft Software Expertise: Utilize EagleSoft for patient scheduling, records management, and being able to navigate through the system
- Payment & Collections: Process payments, follow up on outstanding balances, and maintain accurate financial records from patients when in office any co pays that need to be collected and ect
- Team Leadership: Assist in training and supporting front office staff, ensuring adherence to office protocols and providing feedback for improvement.
- Communication: Serve as the primary liaison between the dental team and patients to ensure a seamless experience.
- Administrative Tasks: Maintain office supplies, manage mail, and perform other tasks necessary for smooth daily operations.
Qualifications:
- Minimum of 2 years of experience in a dental office setting.
- Proficiency in EagleSoft dental software is required.
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication skills.
- Leadership experience is a plus.
- Commitment to providing exceptional patient care.
If you are an experienced, detail-oriented professional who thrives in a team-oriented environment and is looking for a long-term opportunity, we encourage you to apply!
How to Apply:
Submit your resume and a cover letter explaining why you are the ideal candidate for this role to [Insert email address or application link]. We look forward to meeting you!
Artistic Family Dental is an equal opportunity employer committed to diversity and inclusion in the workplace.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $19 - $21