What are the responsibilities and job description for the Field Network Support Engineer - IT & Telecom position at Artmac Soft LLC?
Who We Are
Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.
Job Description :
Job Title : Field Network Support Engineer - IT & Telecom
Job Type : C2C
Experience : 7-20 years
Location : Oklahoma City, Oklahoma
Required Qualifications :
- Understanding of IT and Telecom.
- Should have a minimum of 5 years in Field Services
- Handling basic user troubleshooting, cabling, and phone installation.
- Need to visit user desk and install phones, cables
- Able to understand IP Address, Hostname, DHCP, and basic Microsoft Windows.
- Understand user requirements and be able to explain to the backend support team.
- Field job, interaction with users, and travel between cities if needed.
- Good understanding of PSTN concepts like, TFN, DID, ANI, etc.
- Knowledge of the network & windows components is essential.
- Working experience as a Vendor
Qualification :