What are the responsibilities and job description for the Customer Service Representative position at Arto?
ARTO is a well-established company founded in 1966, known for producing handmade ceramic and concrete tiles in a wide range of styles. Based in Gardena, CA, ARTO is a family-owned business run by Armen and Vod Alajian, continuing the legacy of their immigrant father, Arto Alajian. With a focus on customization and locally sourced materials, ARTO's reputation has expanded globally, with products handcrafted in Los Angeles.
Role Description
This is a full-time on-site role for a Customer Service Specialist at ARTO in Gardena, CA. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience on a day-to-day basis.
Qualifications
- Customer Support and Customer Service skills
- Experience in ensuring customer satisfaction and enhancing customer experience
- Proficiency in phone etiquette
- Strong communication and interpersonal skills
- Ability to multitask and problem-solve efficiently
- Experience in the tile or construction industry is a plus
- High school diploma or equivalent required
Salary : $20 - $25
