What are the responsibilities and job description for the Assistant Property Manager at Artspace Silver Spring position at Artspace Silver Spring?
Job Description
Job Description
The Assistant Property Manager (APM) works in accordance with established policies, procedures, and instructions of the Property Manager. The APM assists the Property Manager with the overall operation of the Leasing Office, including training staff, scheduling daily activity of office staff, leasing apartments, and maintaining proper records, as well as developing long and short-term plans of action.
Responsibilities (Other duties may be assigned)
- Assists with day-to-day operations and management of the community
- Executes a warm-call program to residents to ensure optimal customer service
- Ensures that paperwork is processed properly and submitted in the order that is required by policies and procedures of Bridge Property Management
- Answers telephone and greets visitors
- Assists Property Manager with daily, weekly, and monthly report compilation
- Assists in preparing resident rent renewals
- Approve and audit utility bills and monitor overage notifications
- Reviews court list for accuracy, calls delinquent residents, prepares late letters
- Send residents letter acknowledging their intent to vacate, process in the computer system
- Complete related paperwork in an accurate and timely manner
- Performs all other duties at the request of the Property Manager
- Assists in handling customer relations that include complaints, special requests, move-outs, and advertising programs
- Ensures that assigned parking spaces are updated
- May temporarily fill in for the Property Manager when necessary
- Assists the Regional Manager and Property Manager in developing rental, marketing and advertising programs
- Assists with maintaining a well-organized Leasing Office
- Leases apartments which includes conducting rental inquiries and touring the community
- Assists leasing team with paperwork, applications, and leases as needed
- Processes applications and leases into computer system as needed
- Participates in resident activities, open houses, and other events to promote the community
- Must have total understanding of Fair Housing Regulations
- Responsible for preparation and presentation of delinquent rent accounts in Rent Court
- Flexibility in work schedule including weekend hours as determined by Regional and / or Property Manager may be required periodically to ensure adequate staffing
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. It is important to be able to handle multiple tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales : Must be able to effectively persuade individuals to choose a product
Creativity : Must be able to generate new ideas in a competitive marketplace
Communications : Must be able to clearly convey thoughts and ideas in both written and oral forms to management and residents.
Organization : Must be able to coordinate activities and time schedules
Flexibility : Must be able to manage changes and work demands
Dependability : Must be a reliable team player who can take initiative
Professionalism : Must be able to consistently maintain a professional demeanor
Decision-Maker : Must be able to resolve resident and associate issues independently
Mathematical Skills : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Language Skills : Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :
Education / Training / Experience
Available shifts and compensation : Available shifts all days except Sundays and Saturdays. Compensation is $20.00 - $28.00 / hour.
About River View Residential : At River View Residential, our team is the reason for our success. Our team members are not just a number they are a pivotal part of our mission to provide superior services to all of our stakeholders. We invest in you with our continual learning and development platforms, inclusive cultural, and focus on bench strength growth. River View Residential has opportunities for every skillset. Explore you future today with one of our many exciting career opportunities.
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Salary : $20 - $28