Account Manager

Account Manager Role:

Ready to be the face of Aruna? As an Account Manager at Aruna, you'll be responsible for nurturing and establishing new relationships, growing our wholesale presence across Massachusetts cannabis retailers. You will be our first point of contact in maintaining and growing the Aruna brand in this dynamic, emerging market.

At Aruna, we hold ourselves to high standards of professionalism and integrity in the cannabis industry. Our commitment to quality, compliance, and community guides how we interact with retailers and approach our work. As Account Manager, you'll embody these values by being an effective communicator and building genuine rapport, ensuring every retail partner feels valued and understood.

In this role, you'll take charge of your own territory, turning initial conversations into valuable business partnerships. Your day-to-day will involve engaging with cannabis retailers, understanding their needs, and demonstrating how Aruna's premium products and strategic specialized manufacturing can help them achieve their goals. This is more than just making sales calls; it's about creating positive and engaging experiences from the first interaction to continued growth and support. You'll be empowered to leverage your Sales/cannabis expertise and creativity to showcase our unique value and drive growth.

Key Responsibilities

• Establish, develop, and maintain positive relationships with cannabis retailers
• Move all prospects through the proper stages of the pipeline via CRM
• Maintain clear, up-to-date, and accurate pipeline documentation
• Follow up diligently with potential retail partners over extended periods
• Document all interactions with prospects and clients in CRM
• Educate retailers on our products from an expert perspective
• Coordinate and execute promotional events and pop-ups
• Available most days from 9 am-5 pm local time to take calls
• Use both internal and external resources to maintain up-to-date knowledge of our products and industry
• Report market insights and competitor activities to leadership
• Collaborate with the team to formulate ideas on how to best serve our clients
• Ensure smooth order fulfillment and delivery coordination
• All prospect information properly documented in CRM so field marketing team has proper expectations by EOD
• Maintain targeted growth rate in wholesale accounts
• All qualified prospects are consistently followed up with indefinitely
• Sales stats (Leaftrade, Monday) are updated M-F by 7 pm EST
• Effective communication maintained across all departments
• Maintain expert-level product knowledge through continued education
• All compliance requirements met without exception

Minimum Requirements:

• High-volume transactional sales experience
• Excellent communicator over the phone / video conference, In Person
• 4 years experience selling to Small Business Owners (SMB) or Cannabis Retailer
• Must be great at presenting and relationship building
• Open to learning new processes in a regulated industry
• Routine driven with strong attention to compliance
• Self-sufficient and able to manage territory independently
• Well-organized and able to maintain detailed records
• Able to drive long periods and travel for work

Location:

• Based in Lee, MA
• Hybrid remote position with regular travel
• Must reside in Massachusetts

Aruna Core Values: Our core values are the foundation of our success in the cannabis industry. The right person for this role will embody these principles:

Cannabis Excellence: Be a trusted authority in cannabis, continuously learning and improving. Those who have the drive to master both product knowledge and market dynamics, turning incremental improvements into long-term success.

Authentic Partnership: Build genuine relationships with retailers and colleagues, sharing honest insights that improve our industry. Great partnerships are built on trust and mutual growth.

Uncompromising Integrity: Maintain the highest standards of professionalism and compliance in everything we do. We look for true alignment of expertise, ethics, and action in advancing the cannabis industry.

We welcome and encourage applications from individuals with prior justice system involvement who qualify for cannabis industry employment. -Must pass a CORI background check and be willing to submit personal information to become a licensed state agent-

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Commission pay

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Lee, MA 01238

Salary : $65,000 - $70,000