Point of Care Coordinator

Schedule:
Monday - Friday (40 hrs/wk)
8:00 AM - 4:30 PM

Department: UH Outpatient POC - 452

Primary Purpose:

This position is responsible for the management and coordination of designated waived point of care testing (POCT). The incumbent works closely with both ARUP and University Health physicians, directors, managers, clinical laboratory administration, and clinical staff, to ensure high quality testing and regulatory compliance at all POCT locations. This position provides clear and timely communication, including bringing problems and non-conformities to the attention of the laboratory management. Provides pre-analytical laboratory support and consultation in specimen collection, transport, processing, testing and resulting for University Health clients. Performs the essential functions of the specific area(s) covered as workload and staffing require. Travel to local University clinics is required.

About ARUP:

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions:

Assists in setting Quality Control parameters for all sections

In conjunction with ARUP laboratory management and University Health Medical Directors assists with the development and assignment of section QC responsibilities, reporting and analysis tools

Coordinates training and competency assessments for testing personnel on testing platforms in the areas of oversight

Performs monthly audits

Prepares reports of audit finding including compliance non-conformities and required action plans to the appropriate management for review

Oversees and coordinates completion of corrective actions plans to include required process/procedural changes to appropriate Clinic leadership

Provides technical assistance, assistance, instruction and consultation in the implementation and enforcement of CAP and/or CLIA standards of POCT

Provides assistance for all Nonconformance Occurrences and RL’s

Manages new device interfaces and/or middleware in conjunction with ITS

Provides assistance for all Nonconformance Occurrences and RL’s

Familiar with all current regulatory checklists and guidelines for the section

Responsible for developing training documents related to quality assurance, quality control, equipment calibration, and maintenance

Maintains and assists in the creation of all quality control and quality assurance policies, processes, and procedures that pertain to POCT

Participates in the University Quality Meetings pertaining to Point of Care testing as required.

Monitors and performs troubleshooting/problem solving of instruments, test systems, interface and general laboratory problems

Ensure documentation of problems, and

Recognize problems/situations that need to be brought to the attention of the POCT Supervisor and Medical Director

Acts as a liaison between University Health clients and ARUP personnel

Trains clients on the procedures and protocols required to ensure that patient specimens are received at ARUP according to CAP, DOT, IATA, and other regulatory policies and procedures

Acts as product expert for all ARUP client facing products, such as providing training and support for ARUP applications and services to include ARUP Gateway, and other products as developed

Reviews Exception Reports on a monthly basis to identify trends and to assist University of Utah clients in specimen issue/exception handling reduction. Schedules and performs retraining onsite as needed

Other duties as assigned

Knowledge/ Skills/Abilities:

Knowledge and understanding of point of care testing program management as well as clinical laboratory processes including quality assurance, proficiency testing, and CAP/CLIA regulatory agencies.

Demonstrated human relations and effective communication skills.

The incumbent provides independent oversight and decision making for activities of a specified program. Program outcomes often impact the University as a whole.

Ability to act as a liaison between internal and external constituencies (e.g. ARUP) involved in program related activities. Problems/opportunities arising from these efforts will be addressed by the incumbent who will refer to their manager any issues outside of program policy and procedure guidelines.

The level of responsibility does not generally extend beyond the parameters of the program except in an advisory capacity.

Physical and Other Requirements:

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.

Experience

• Two years of college level courses (minimum 48 credit hours) in healthcare, life sciences, or business, or as required for department specific certification
• Two years of work experience relevant to the laboratory testing, specimen processing, and point of care testing

• CLS or MLS/MT Certification
• Demonstrated organizational, problem solving, troubleshooting, and interpersonal skills
• Point of Care Coordinator Certification (AACC)

Education

• Associates Degree or better in Laboratory Medicine and Biomedical Science or related field
• Associates Degree or better in Health Sciences or related field
• Associates Degree or better in Business or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)