Demo

Quality Systems & Training Specialist

arvato Bertelsmann
Pleasant Prairie, WI Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/4/2025

To participate in working to ensure the continuity of existing Quality and Training Systems by constantly improving them within the scope of local and international standards, supporting the quality department in introducing new standards to Arvato business processes. Your Tasks Training :

Train employees on training processes, Conducting first-day orientation training.

Follow up yearly training plans and coordinate with respective processes.

Maintaining knowledge of training and evidence, coordinating with all respective trainers.

Assisting in ensuring that training milestones and goals are met.

Document Management :

Conducting documentation studies, revision, record keeping, and archiving.

Communicate and collaborate with stakeholder for documentation updates.

Coordination of creating sustainable corporate knowledge within the organization.

Audit Management :

Supporting the Quality Supervisor / Manager in internal audits and external audit processes.

Reporting and tracking the findings of the audits together with the Quality Supervisor / Manager.

Continuous Improvement :

Executing the admin task of the SharePoint system for Document and Training Centers. Follow-up on development issues in regard to the system.

Supporting the implementation of the LEAN (5S etc.) projects in the facility.

Objectives :

  • Following up on Training and Quality Department KPI and Objectives.

Process and Risk Management :

  • Supporting process and risk-oriented studies throughout the organization.
  • CAPAs and Claims :

    Monitor the CAPAs and Claims and update Quality Supervisor / Manager periodically

    Participate in Root Cause Analysis studies for CAPAs when it necessary.

    Quality Controls / Inspections :

    Support Quality Supervisor and Manager on the floor for Quality Inspection.

    Monitoring Calibration process and Inspections.

    Performing other related duties, as assigned by the Quality Supervisor / Manager and required in order to meet the goals and objectives identified with our training and quality programs

    Your Profile

    2 year’s similar experience or Bachelor's degree, preferred

    ISO 9001 : 2015 Internal Audit Certificate, preferred.

    Strong experience in all Microsoft Office Suite products and training technology platforms.

    Excellent verbal and written communication skills.

    Understanding of training and quality processes and program development subject matter.

    Ability to moderate to a large group.

    Extremely organized and detail-oriented; ability to individually project manage programs.

    Office : Warehouse on-site

    Ability to commute / Relocate to : Pleasant Prairie, WI

    We Offer

    Medical, Dental, Vision, Life Insurance, and Disability Pay.

    401(k) with company matching up to 6%.

    Paid Time Off, including paid holidays.

    Flexible Spending Accounts.

    Voluntary benefits such as legal and financial assistance, pet insurance, and more.

    Employee Assistance Program.

    Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

    Commuter benefits.

    Employee engagement activities.

    EOE Protected Veterans / Disability

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