What are the responsibilities and job description for the Wave Planner position at Arvato USA LLC?
Carbel, part of Arvato, is a full-service 3PL provider serving national and international clients across various industries, with a strong focus on fashion and retail. The Wave Planner is responsible for the efficient management of inventory and order fulfillment processes within the distribution center. This role involves order management, creating and dispatching work to optimize the picking, packing, and shipping of products. The Wave Planner works closely with various departments to ensure that customer orders are fulfilled accurately and in a timely manner
YOUR TASKS
Coordinate with warehouse teams to ensure efficient picking, packing, and shipping of orders.
Monitor wave performance and make adjustments as needed to meet changing demands.
Resolve issues interfering with on-time completion of orders.
Communicate / escalate issues
Monitor inventory levels and work with operations to ensure inventory is correctly allocated for outbound orders
Ensure that inventory is properly allocated to meet wave plans and customer demands.
Prepare reports and provide insights on wave performance, order fulfillment rates, and inventory management.
Collaborate with cross-functional teams to enhance warehouse operations and streamline workflows.
Communicate effectively with warehouse staff, supervisors, and other departments to ensure smooth operations.
Escalate issues which cannot be resolved.
Communicate with Client Services on issues of non-workable orders. Address and resolve any issues or discrepancies related to wave planning and order fulfillment.
Any other task as directed by the supervisor
Continuous involvement and support with departmental process improvements
Follow and maintain 5S Program and guidelines
Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
YOUR PROFILE
WMS experience; Experience as a scheduler
Able to perform at a fast-paced packaging environment
Perform accurately under stressful conditions.
Microsoft Office Proficient
Customer-oriented, professional communication skills
Have strong analytical and problem solving skills
The ability to follow instructions, processes, and procedures; ability to multi-task
Flexibility is a must: Must be able to work overtime, holidays, weekends, different shifts, and different areas of the warehouse
Previous experience in a fast-paced, high-volume warehouse environment
Knowledge of SAP pertaining to warehouse activities
B.A. degree or equivalent work experience
WE OFFER
Medical and Life insurance
Paid Time Off, including paid holidays
Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance
