Carrier Manager

Arvato is seeking an innovative and results-driven Transportation Carrier Manager & Solution Design Expert to join our Transportation Management team. This individual will play a pivotal role in developing, optimizing, and implementing transportation strategies and solutions that meet our clients’ needs while driving cost efficiencies and operational excellence. The ideal candidate will have a deep understanding of transportation systems, carrier management, supply chain management, and advanced modeling techniques.

YOUR TASKS

• Own the MBR cycle for assigned carriers, prepare performance reviews and propose corrective actions.
• Analyze transportation requirements and develop tailored solutions to address customer-specific challenges.
• Design end-to-end multimodal transportation models, including road, rail, air, and ocean freight.
• Optimize network designs, route planning, and load consolidation to enhance efficiency.
• Work closely with clients to understand their transportation and supply chain needs.
• Leverage transportation management systems (TMS), warehouse management systems (WMS), and other supply chain technologies to enhance solution design.
• Act as the primary point of contact for carrier communications, issue resolution, and performance discussions.
• Develop and track key performance indicators (KPIs) to assess carrier performance (e.g., on-time delivery, transit times, capacity utilization).
• Collaborate with carriers to secure adequate capacity for seasonal peaks, market fluctuations, and special projects.
• Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment.
• Manage relationship with top 10 carriers, understand E2E their services portfolio and systems of connectivity.

YOUR PROFILE

• Able to perform at a fast-paced packaging environment.
• Perform accurately under stressful conditions.
• Performing variety of duties as required.
• Strong negotiation and communication skills to build and maintain positive relationships with carriers.
• Flexibility is a must: Must be able to work overtime, holidays, weekends, different shifts, and different areas of the warehouse.
• The ability to follow instructions, processes, and procedures.
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Preferred Qualifications / Skills:

• Previous experience in a fast-paced, high-volume warehouse environment.
• Knowledge of TMS/SAP pertaining to warehouse activities.
• 6–9 years of experience in transportation management, carrier management, or a related logistics role.
• Excellent problem-solving and decision-making abilities.
• Organizational skills with the ability to manage multiple carriers and priorities simultaneously.

WE OFFER

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.