Business Banker 1

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Position is located at 415 W Emma Ave, Springdale, AR 72764.

Hours are typically Monday through Friday 8:00 am to 5:00 pm with ability to work additional hours as needed.

Preferred Qualification: Bilingual Speaker in English/Spanish

SUMMARY: Under the direction of the assigned manager, the Business Banker 1 develops relationships leading to new business and works with strategic partners to fully develop current customers. The incumbent is responsible for the management of basic small business relationships. Proficient knowledge of the Bank’s business banking products is required. Originating small business loans will include collaboration with our Small Business Underwriting (SBU) department for the underwriting of small business loans and/or developing the skills to underwrite loans outside the scope of SBU.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Actively manage basic small business relationships utilizing the CFB4 (or small business equivalent) sales principles to develop a fully banked account relationship.

2. Develop relationships within the community leading to new business opportunities for the Bank.

3. Work internally with strategic business partners (e.g. Arvest Business Engagement (ABE), Treasury Management, Credit Card, Wealth Management, etc.) and branch associates to fully develop the Small Business Customer/Prospect relationship.

4. Facilitate small business loans through Small Business Underwriting (SBU) per policy guidelines.

5. Develop the skills needed to originate small business loans that are not processed by SBU (i.e. obtaining necessary application documentation, credit analysis, and decisioning).

6. Maintain quality portfolio as outlined in bank loan policy and/or as directed by the Loan Manger.

7. Be readily available to assist with internal and external questions and issues regarding small business banking products and services.

8. Use ClientLink to manage and track client relationships, schedule contacts, follow-up and input sales opportunities for pipeline, production, etc.

9. Maintain a working knowledge of all Arvest business banking products and services including deposit accounts, loans, Treasury Management products, credit cards, merchant services, SBA loans, etc.

10. Attend internal and external meetings and training, as required.

11. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

• Cross-sell other services of the bank.

• Support and uphold the Arvest Mission Statement.

• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.

• Promote professionalism at all times.
  

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Associates’ degree in related field or equivalent military or work experience required. Relevant military experience is considered for veterans and transitioning service members.
• 3 years of sales, banking, credit analysis and/or lending experience required.
• General understanding of building full banking relationships required.
• Completion of CFB4 (or small business equivalent) required within 12 months.
• Completion of American Bankers Association Small Business Banker Certificate required within 12 months.
• General understanding of bank lending principles required.
• Bachelors’ degree or equivalent preferred.

• OTHER SKILLS AND ABILITIES:

  • Must be able to arrive at work on time, work on site and have regular work attendance
  • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
  • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
  • Must be able to perform several tasks at once
  • Must be able to work in a stressful atmosphere
  • Must be able to rotate job tasks
  • Must be able to greet others cordially
  • Must be able to coordinate multiple and changing priorities
  • Must be able to verbally communicate with all other associates
  • Must be able to operate telephone, scanner, copier and FAX machines
  • Must be able to occasionally work outside of normal business hours.
  • Must be able to move from department, division, or bank to department, division, or bank to attend meetings
  • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

  PHYSICAL DEMANDS:

  The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the associate is regularly required to talk or hear and sit.The associate occasionally is required to stand and walk; use hands to finger, handle, or feel objects, and reach with hands and arms.

  The associate must occasionally lift and/or move up to 25 pounds.

  Specific vision abilities required by this job include close and color vision and the ability to adjust focus.

  WORK ENVIRONMENT:

  The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  The noise level in the work environment is usually moderate.
  

Grade 14

Pay Range: $51240 - $60848 per year