Operations Coordinator

Job Title: Operations Coordinator

Location: Boonville, MO

Company: Arvidson Appliance

About Us:
Arvidson Appliance is a family-owned appliance store dedicated to providing exceptional customer service and top-quality products. We specialize in selling appliances, grills, and water softeners, along with offering comprehensive repair services. As we continue to grow, we are looking for a friendly and organized Operations Coordinator to join our team. We prioritize family values and work-life balance, and we are committed to helping our employees put family first.

Job Description:

Responsibilities:

Daily Duties:

• Handle daily deposits accurately and efficiently.
• Schedule and create service calls for our customers.
• Dispatch delivery drivers and coordinate delivery schedules.
• Process incoming part orders and manage inventory.
• Order repair parts and ensure timely delivery.
• Assist customers over the phone and in-store with inquiries and support.

Weekly Duties:

• Order appliances based on inventory needs and sales trends.
• Receive and inspect incoming appliances.
• Submit warranty claims and follow up as needed.
• Bill out service tickets and ensure timely payments.
• Monitor and address any operational issues from the week.

Other Duties:

• Process payroll biweekly.
• Return unused parts and manage inventory corrections.
• Complete end-of-month paperwork and financial summaries.
• Follow up on delinquent accounts and manage collections.

Qualifications:

• Previous experience in a similar role or in operations management preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office programs (Word, Excel, Acrobat) and general computer skills.
• Ability to work independently and as part of a team.
• High attention to detail and problem-solving skills.

Working Hours:

• Full-time position, Monday to Friday with occasional weekends as needed.
• Flexible schedule to help balance work and family commitments.

Salary:

• Starting at $16 per hour, based on experience.

Benefits:

• Paid time off
• Employee discount
• Retirement plan
• Flexible schedule

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Required)

Ability to Commute:

• Boonville, MO 65233 (Required)

Ability to Relocate:

• Boonville, MO 65233: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20