What are the responsibilities and job description for the Field Service Representative - Salt Lake City position at ARxIUM?
Join the Future of Pharmacy Automation with ARxIUM!
Who We Are:
ARxIUM is a leader in pharmacy automation, offering innovative hardware and software solutions globally. With over 20 years of experience, we serve customers in North America, Europe, and Asia, and operate in Winnipeg, the Chicago area, and remotely across North America and Europe.
What We Offer:
- Medical, dental, and vision benefits or Health Spending Account
- Company-paid life/ADD insurance
- RRSP/DPSP
- Educational assistance
- Flexible work schedule and generous paid time off
- Employee referral program
- Competitive salary
About The Role:
The Field Service Representative (FSR) provides the front line interface of ARxIUM systems to the customer. The FSR, under minimal supervision, and with broad scope of responsibility, performs field service activities involving the installation, maintenance, repair and modification of ARxIUM systems at a customer facility. The FSR must have excellent, customer centered, communication skills.
Candidates must be close to Salt Lake City, Utah
Who We're Looking For:
- Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical.
- 3 - 5years experience programming Allen-Bradley PLCs.
- Conveyor and Automation experience.
- Engineering and Electrical experience.
- 7 years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanicalsystems.
- 7 years of experience working in a service capacity with direct customer interaction.
What You'll Be doing:
- Perform software and hardware preventive and corrective maintenance.
- Perform software and hardware emergency break fix service calls.
- Refines and validates PLC Coding.
- Works with the facility to schedule appropriate downtime for preventive and corrective maintenance.
- Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
- Responsible for following up on open issues, tickets and escalations.
- Working Outside normal business hours may required to service products.
- Performs other duties as required.
Please note that candidates need to be eligible to work in the U.S. now and in the future without ARxIUM sponsorship for an employment-based visa.
ARxIUM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.
If you are a job seeker and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e-mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed. The dedicated voicemail and e-mail options are reserved only for applicants needing accessibility assistance or an accommodation in order to apply for a job with us.
To request an accommodation by telephone, leave a message at 1-847-808-2600.
To request an accommodation by e-mail, send a message to[emailprotected]
ARxIUM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.
If you are a job seeker and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e-mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed. The dedicated voicemail and e-mail options are reserved only for applicants needing accessibility assistance or an accommodation in order to apply for a job with us.
To request an accommodation by telephone, leave a message at 1-847-808-2600.
To request an accommodation by e-mail, send a message to[emailprotected]
Take a look at your potential career with ARxIUM and apply today.
WE would love to meet you!
WE would love to meet you!
