What are the responsibilities and job description for the Front Desk and Assistant position at Asa Wellness Lab?
Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Duties
- Greet guests upon arrival and provide them with a warm welcome.
- Manage phone systems to handle incoming calls, inquiries, and reservations.
- Perform data entry tasks accurately, including guest information and bookings.
- Assist with administrative duties such as filing, proofreading documents, and maintaining records.
- Provide customer support by addressing guest concerns and resolving issues promptly.
- Maintain a clean and organized front desk area to enhance the guest experience.
- Collaborate with other departments to ensure seamless service delivery.
- Utilize time management skills to prioritize tasks effectively during busy periods.
Experience
- Previous experience in a customer-facing role is preferred, such as administrative clerk, personal assistant.
- Proficiency in phone systems and basic office software is essential.
- Strong proofreading skills to ensure accuracy in all communications.
- Excellent data entry abilities with attention to detail.
- Demonstrated time management skills to handle multiple responsibilities efficiently.
- A positive attitude and ability to work well under pressure are crucial for success in this role.
Join us as a Front Desk Agent where you can make a significant impact on our guests' experiences while developing your professional skills in a supportive environment.
Job Types: Full-time, Part-time
Pay: $14.31 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $14 - $16