What are the responsibilities and job description for the Patient Access Rep Outpatient (Patient Registration) position at Asante Health System?
Patient Access Rep Outpatient (Patient Registration)
Additional Position Details: FTE: 1.00000 | Full Time | Variable Hours/Variable Days
We will consider candidates at either the PAR1 or PAR2 levels for this position. Requirements for each level noted below.
Position Summary
The Patient Access Representative (PAR) provides customer-service coverage in centralized registration areas such as front office, outpatient, inpatient, and emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. In this role, the Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients - while always maintaining patient relations, customer satisfaction, and Asante's financial solvency.
Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:
- Appointment scheduling
- Registration and insurance verification
- Telephone coverage and data entry
- Filing protected health information (PHI)
- Patient referrals and point-of-service collections
Qualifications
PAR1
- Previous patient registration experience - OR - related customer service, administrative, and/or data entry experience, is required
PAR2
Minimum 1 year of experience with 2080 fulfilled hours in Patient Access Rep level 1 role or equivalent.
Education
- Associate's degree in business, healthcare, or related field is preferred
Licensure/Certifications
Certified Healthcare Access Associate through the National Association of Healthcare Access Management, preferred
Total Rewards Package
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Earn a competitive and progressive salary.
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Benefit from health plans that focus on health and wellness including medical, dental, vision and wellness beginning within 30 days of hire.
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Plan for your future with a retirement package that includes up to 6% employer contribution.
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Experience a healthy work-life balance with our generous earned time off (ETO).
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Continue to enhance your education through our tuition reimbursement and tuition repayment plans.
Explore Asante more by visitingwww.asante.org/careers
At Asante we believe that we are defined by our values - the traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service - Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans
