What are the responsibilities and job description for the Patient Service Rep 2 ARRMC (Imaging Admin) position at Asante?
Additional Position Details: FTE: 0.500000 | Part Time | 20 hours per week | Wednesday 1200-1600 (12pm-4pm), Thursday and Friday 0700-1600 (7am-4pm)
Position Summary
Under general supervision, the Patient Service Rep II performs a variety of support functions for a department and/or program. Duties may include all or part of the following: Greeting, instructing, directing patients and visitors; scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare, or other agencies for patients; serving as liaison between patient and medical support staff; functioning as cashier, receptionist and referral clerk as well as maintaining records and completing data entry; monitoring office services and supplies. The Patient Service Rep II will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this position.
Qualifications
- High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position.
- Minimum 2 years of relevant front-desk customer related experience (preferably in a healthcare setting) is required.
Total Rewards Package
- Earn a competitive and progressive salary.
- Benefit from health plans that focus on health and wellness including medical, dental, vision and wellness beginning within 30 days of hire.
- Plan for your future with a retirement package that includes up to 6% employer contribution.
- Experience a healthy work-life balance with our generous earned time off (ETO).
- Continue to enhance your education through our tuition reimbursement and tuition repayment plans.
Explore Asante more by visiting www.asante.org/careers
At Asante we believe that we are defined by our values – the traits that guide us as we serve patients and the community:
Excellence – Respect – Honesty – Service – Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.
