ELIGIBILITY REPRESENTATIVE

Job Summary
The Eligibility Specialist plays a crucial role in assessing and determining the eligibility of individuals for various social services programs. This position requires a compassionate and detail-oriented professional who can navigate complex regulations while providing support to clients in need. The ideal candidate will possess strong crisis management skills and a background in social work or related fields, enabling them to effectively assist clients facing challenging situations.

Responsibilities

• Conduct thorough assessments of clients' needs and eligibility for programs .
• Utilize motivational interviewing techniques to engage clients and encourage participation in available services.
• Collaborate with community resources and workforce development programs to connect clients with additional support.
• Maintain accurate records of client interactions, assessments, and eligibility determinations.
• Stay informed about changes in policies, regulations, and best practices related to eligibility determination.
• Participate in training sessions and professional development opportunities to enhance skills.

Requirements

• Experience in crisis management and the ability to handle sensitive situations with empathy and professionalism.
• Familiarity with motivational interviewing techniques is highly desirable.
• Excellent communication skills, both verbal and written, with the ability to build rapport with diverse populations.
• Ability to work independently as well as collaboratively within a team environment.
• Commitment to ongoing professional development.

This position is ideal for individuals passionate about making a difference in their community by helping others access essential services.

Job Type: Full-time

Pay: $18.72 - $19.34 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $19 - $19