What are the responsibilities and job description for the Mailing Specialist position at ASAP Printing, Inc.?
Overview
Experience or knowledge of the printing industry and USPS Regulations would be very helpful. We are seeking an enthusiastic individual to join our team. The ideal candidate will be a dynamic individual with excellent communication skills and a passion for providing value to the services we offer.
Responsibilities
- Handle incoming inquiries from team members and clients via phone and email.
- Provide information about mailing and shipping requirements.
- Assist with database purchases and mail processing
- Analyze customer needs and recommend appropriate solutions
- Maintain a high level of professionalism and customer service at all times
Skills
- Strong customer support skills
- Proficient in phone etiquette
- Ability to analyze customer inquiries and provide effective solutions
- Experience in shipping and mailing services is very helpful
- Comfortable with computerized systems for data entry and information retrieval
- Basic knowledge of Excel and spreadsheets is required
- Excellent communication skills
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Database management: 1 year (Required)
Language:
- English (Required)
Ability to Commute:
- Lansing, MI 48911 (Required)
Ability to Relocate:
- Lansing, MI 48911: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $19