What are the responsibilities and job description for the IT Server Administrator and Analyst position at ASB Resources?
Required Attributes and Skills
Server and Application Management
Maintenance and upgrades of cloud-based servers (including Tableau and LDAP) to support business needs and information technology requirements.
Management, maintenance, and upgrades of key analytics applications including Tableau Desktop and Server, Google Analytics, Google Tag Manager, Google BigQuery, and integration with databases including Microsoft Dynamics and Oracle.
Application support in an Amazon Web Services (AWS) development environment.
Knowledge of Confluence for management of internal wiki resources.
Database Querying and Management
Skill in query language and applications including SQL and Splunk.
Experience conducting log analysis by pulling logs from various servers and applications including Microsoft Dynamics, IBM Watson, Google Analytics, and others.
Knowledge of Pwik / Matomo.
Ability to integrate data from sources including IBM Watson.
Analytics and Insight Generation Support
Experience managing access and diagnosing access issues for applications including Google Analytics, Qualtrics, and other tools managed by NLM.
Experience liaising with product teams to resolve technical issues involving analytics and website performance.
Knowledge and experience with search engine optimization, ideally through Google Search Console.
Preferred Skills and Attributes
Experience with programming languages including JavaScript and Python.
Familiarity with data visualization and analytics applications including Tableau, Microsoft PowerBI, and / or Google Looker Studio.
Master's degree in computer science, Information Technology, Data Analytics, or a similar field.
Knowledge of Artificial Intelligence (AI) practices, particularly those around data collection and segmentation, and application development.
Ability to generate and report insights from web statistics and customer experience data to diverse audiences.
Ability to communicate clearly across functional areas, including with staff outside of the information technology function.
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