What are the responsibilities and job description for the Body Shop Clerk, Luxury Collision position at Asbury Automotive Group?

Body Shop Clerk, Luxury Collision

Roswell, GA, USA Req #1845 Monday, January 20, 2025

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE : ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Do you have a passion for developing relationships, providing exceptional guest experiences, and innovating in the automotive industry?

As a Body Shop Clerk at Luxury Collision , you will have the opportunity to positively impact our business and the lives of our team members and customers daily. We are looking for an energetic, customer-focused Body Shop Clerk who will help us redefine the car-buying experience.

Does this sound like you? Apply now!

Company Benefits :

Pay and Recognition :

Weekly pay
Paid holidays & paid time off
Deferred Holiday Pay Match
Paid training
Stock Awards(select management and front-line team members eligible

Insurance / Retirement :

Insurance : medical, vision, dental, accident, critical illness, and hospital indemnity plans

Up to 12 weeks of paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax-free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance, and Career Development :

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages :

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which include paid volunteer hours

Aggressive Employee referral program with bonus opportunities

The Body Shop Clerk is responsible for providing administrative support to body shop operations.

Greet customers as they arrive in a pleasant and professional manner

Direct customers to the resources that will best meet the customers needs

Answer incoming phone calls in a prompt, polite, and professional manner

Screen calls and direct them to the appropriate party and / or obtain enough information to allow for follow-up that is convenient for the customer

Receipt and record cash, checks, and credit card payments from customers

Reconcile cash drawer daily, as directed by the accounting office

File repair orders as needed

Open and close repair orders for all incoming and outgoing vehicles in a timely manner.

Operate office equipment and computer systems as needed

Maintain Customer Satisfaction at or above company standards

Must be an effective communicator

Must be team-orientated and comfortable in an open office setting

Must have a strong attention to detail

Must be able to operate in a fast-paced environment

Must be at least eighteen years of age

Must be able to pass pre-employment screens (background and drug test)

INDCOLLISION

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

Job Family Body Shop

Pay Type Hourly

Travel Required No

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Body Shop Clerk, Luxury Collision

What are the responsibilities and job description for the Body Shop Clerk, Luxury Collision position at Asbury Automotive Group?

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