What are the responsibilities and job description for the Receptionist - Nalley BMW position at Asbury Automotive Group?
Receptionist - Nalley BMW
Decatur, GA, USA Req #6171 Wednesday, February 12, 2025
About Asbury
Nalley Automotive is part of Asbury Automotive Group (NYSE : ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized asone of the best places to work by both Newsweek and US News & World report.
The Receptionist is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department / destination. In addition, the receptionist will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.
- Greet walk-in customers and determines the nature of their visit
- Answer incoming phone calls. Direct callers to appropriate department or individual
- Answer basic inquiries, take detailed messages and provides basic information to all callers
- Communicate with callers and customers in a professional, friendly and efficient manner
- Communicate messages to the appropriate parties in a timely manner
- Assist with clerical duties as requested
- Other duties to be determined by management
- Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required
- Ability to multi-task in a fast paced environment
- Advanced computer & phone skills (Internet, MS Outlook) a must
- Ability to speak multiple languages is always a plus
- Must be a minimum of eighteen years of age
- Must pass pre-employment screens ( background and drug test)
Pay and Recognition :
Insurance / Retirement :
Learning, Tuition Assistance and Career Development :
Professional growth and development opportunities Additional advantages :
INDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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