What are the responsibilities and job description for the Warehouse Operations Manager position at Ascend Clinical?
Warehouse Operations Manager
Location: Sunnyvale, CA
Why Ascend?
Come work for a company that is transforming the industry!
We are Eurofins Ascend Clinical, LLC., one of the highest volume clinical laboratories in the United States. With the use of the most advanced tools and technology, we process millions of tests each month. For over 30 years, we have been delivering industry-leading service and excellence in testing. At Ascend, we are relentless about innovation and growing to pioneer the future of clinical and environmental laboratory testing.Ascend is unlike most companies, offering the discipline of healthcare/water systems leader and the mentality of a tech startup. As a company that is on the leading edge, we are seeking individuals with a similar mindset who enjoy a dynamic, fast-paced environment.
Job Summary:
The Warehouse Operations Manager is responsible for overseeing the daily operations of a warehouse, ensuring that goods are received, stored, and shipped efficiently and accurately. The Warehouse Operations Manager will also supervise the supply chain associates.
Responsibilities:
- Oversee the management of inventory, ensuring accurate tracking and proper storage
- Implement inventory control systems to maintain optimal stock levels
- Conduct regular stock counts (e.g., cycle counts, annual audits) to verify inventory accuracy
- Track and manage inventory discrepancies and implement corrective actions
- Hire, train, and supervise warehouse staff (e.g., warehouse workers, forklift operators)
- Develop work schedules and allocate tasks to ensure efficient operations
- Lead, motivate, and supervise production teams, including operators, technicians, and assembly workers
- Set performance targets for the team and monitor their performance regularly
- Conduct regular meetings to communicate objectives, address concerns, and resolve issues
- Plan and optimize the layout of the warehouse to improve efficiency and space utilization
- Ensure products are stored correctly according to type, size, and frequency of use
- Monitor and adjust product flow, ensuring that the warehouse operates smoothly
- Oversee the order picking, packing, and shipping processes to ensure accurate and timely fulfillment
- Ensure that inbound and outbound shipments are processed efficiently
- Ensure adherence to safety regulations and company policies, including safe handling and storage of materials
- Provide training to staff on warehouse safety protocols, equipment operation, and emergency procedures
- Monitor the use of Personal Protective Equipment (PPE) and enforce safety rules
- Oversee the maintenance of warehouse equipment such as forklifts, conveyors, pallet jacks, and other machinery
- Ensure equipment is regularly inspected, repaired, and maintained to minimize downtime.
- Manage the procurement of new equipment as needed and ensure proper training for its use
- Continuously evaluate warehouse processes and workflows to identify areas for improvement
- Implement process improvements to increase efficiency, reduce errors, and enhance overall warehouse productivity
- Identify and assess potential risks in warehouse operations, such as safety hazards, inventory loss, or supply chain disruptions
- Develop and implement strategies to mitigate risks and minimize operational downtime
- Ensure compliance with legal and regulatory requirements related to warehouse operations
- Develop production schedules based on customer orders, demand forecasts, and available resources
- Allocate resources (materials, labor, equipment) efficiently to meet production targets
- Coordinate with other departments (e.g., purchasing, logistics) to ensure timely delivery of raw materials
- Ensure smooth and continuous production operations by balancing demand vs. capacity
- Identify and troubleshoot issues in the production process and work to resolve them quickly
- Oversee the maintenance of production equipment to minimize downtime
- Ensure adherence to the set production procedures and standards
- Experienced in ERP systems and navigation.
- Understand BOM (Bill of Materials) structures and setups
- Work Order lifecycle management
- Assist with the introduction of new products by providing feedback on manufacturability, cost, and production timelines
- Work with functional teams to design efficient production processes for new products
- 5 years experience in relevant field
- Bachelor’s degree in related area
- Customer service focused and professional attitude
- Ability to solve problems, prioritize and multi-task
- Willing to work outside normal business hours as needed
- Work with little to no supervision and lead others effectively
- Goal oriented, with excellent time management and organizational skills
- Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
- Excellent verbal, typing, & written communication skills
- Keenly attentive to detail
- Advance level of proficiency with computer software programs
- Experience with ERP systems, fundamental and transactional
- Excel proficient
Compensation:
- $120,000-$155,000
- Salaries may vary for different individuals in the same role based on several factors, including but not limited to individual competencies, education/professional certifications, experience, and performance in this role
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.
Ascend is an Equal Opportunity Employer - M/F/Disabled/Veteran
Eurofins Ascend Clinical, LLC is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The company’s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.
Salary : $120,000 - $155,000
