What are the responsibilities and job description for the Front Desk Receptionist position at Ascend Dental Alliance?
Position Summary:
Working with us means being part of a dynamic work environment where each one of our employees has the opportunity to make a difference. We love what we do and it shows.
We have an environment where employees enjoy coming to work. We work hard, but at the end of the day, we feel a sense of satisfaction that we have helped to improve patients' lives.
What we Offer:
Working with us means being part of a dynamic work environment where each one of our employees has the opportunity to make a difference. We love what we do and it shows.
We have an environment where employees enjoy coming to work. We work hard, but at the end of the day, we feel a sense of satisfaction that we have helped to improve patients' lives.
What we Offer:
- Full comprehensive benefits for all full-time employees - Medical, Dental, Vision, 401K
- Accrued paid time off
- Paid holidays
- An engaging, well-trained team to work with
- A supportive and consistent leadership team
- Work under the general direction of the practice manager
- Admit patients
- Create medical charts, either electronically or paper, based on center practice
- Work with the clinical staff to schedule patients and ensure that the center's work flow efficiently runs
- Answer and direct all incoming calls
- Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
- Utilize problem-solving skills to support center and colleagues for resolution of issues
- Update and manage center calendar
- Order and organize collateral as needed
- Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind
- Assist Front Office Administrator with the following duties
- Be familiar with procedure codes
- Know daily deposit amounts and make reports as requested
- Perform all other non-clinical duties as assigned
- Dental experience required
- Previous experience working patient admissions
- Previous experience scheduling medical appointments and treatment plans
