Integration Specialist Nurse Educator- Great Lakes Region

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more. 

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

Ascend Learning’s Nursing Segment is fueled by a commitment to excellence in nursing education. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education programs and professionals with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students’ comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in the advice and guidance we provide with our quality-focused assessments and positive outcomes.

The Client Success (CS) team is responsible for supporting clients purchasing nursing solutions with product training, implementation, integration, and test preparation delivery to achieve client centric outcomes.  The CS team leads the success planning, onboarding, training, SaaS implementation, ongoing proactive and reactive client support, and the delivery of nursing products for Ascend’s nursing brands: ATI, APEA, and NursingCE.  The team is accountable for delivering high quality services and subsequently capturing and tracking key business performance indicators to client success including client satisfaction, product adoption and usage, NCLEX pass rate, and institutional and student retention. 

WHAT YOU'LL DO

An Integration Specialist Nurse Educator (ISNE) provides nursing domain expert services to clients with integration of ATI products into a client’s curriculum across the onboarding, ongoing, and risk management client lifecycle.

WHERE YOU’LL WORK

This is a remote position and must be living within the United States.  

HOW YOU’LL SPEND YOUR TIME

• Enhance and support client retention by leveraging data and making recommendations to optimize resource integration, improve curriculum, program, and student outcomes across the customer lifecycle
• Lead regular client assessments to cultivate strong relationships and cross-team collaboration to ensure ATI product value is recognized, fostering loyalty and renewals
• ATI Product expert, product alignment, active learning integration, best practice policies, data reviews, and industry support needs
• Oversee Part-time ISNEs, as needed to ensure all clients receive optimal service
• Leverage data to track metrics and KPIs, such as product usage and client outcomes, to recommend active learning strategy and policy recommendations
• Utilize client success technology platforms for effective client management
• Develop creative strategies tailored to a unique and diverse client base
• Support KPI management to mitigate risk, boost client retention, drive sales, and foster client loyalty
• Provide engaging Live Webinars, showcasing leading nursing solutions and why Ascend Learning is the leader in the industry for clients who want to achieve outcomes

WHAT YOU'LL NEED

• Master’s degree in nursing, with a current RN license in good standing, Doctorate degree preferred
• Certified Nurse Educator (CNE) is preferred
• 5 years in nursing academia and client success
• 2 years of teaching experience in an academic nursing setting
• 2 years of experience in nursing education, using ATI resources strongly preferred (ATI Champion)
• 2 years expertise in the NCLEX test plan and nursing education industry
• 2 years of experience working in Academia including Curriculum Development and Nursing accreditation process
• Proficiency in current tech tools and platforms needed for Client Success Operations, including MS Office and webinar platforms
• Ability to deliver effective, engaging presentations
• Innovative, analytical thinker with excellent communication skills, adept at leading focus groups and interpreting data, present findings to leaders to drive decisions
• creative problem-solving and continuous improvement skills
• Active listener, easily engage with audience
• Attention to detail and strong organizational skills are essential for managing and prioritizing daily tasks effectively  
• Up to 50% of travel is expected

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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