Demo

Community Link - VITA Site Coordinator

Ascend Nonprofit Solutions
Charlotte, NC Temporary
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/29/2025

JOB PURPOSE

The VITA Site Coordinator provides coordination, organization, and supervision for all aspects of the VITA site operation. The Site Coordinator is also responsible for gathering, maintain and compiling timely statistical reports as required by the partners.

RESPONSIBILITIES / ACCOUNTABILITIES

Leadership

  • Assists tax preparers in making referrals for other community resources
  • Ensure that VITA site is open as scheduled and the adequately staffed

E-Filing, Transmission and Quality Review

  • Acts as the E-file administrator
  • E-files returns within 48 hours of preparation
  • Maintains files for accepted returns and paper returns
  • Reviews tax returns to be e-filed to ensure quality and completeness
  • Reviews rejects and informs tax filer within 24 hours. Take necessary action to fix the problem and resubmit the tax return.
  • Administration

  • Ensure that all volunteers working at the site have completed the required certification
  • Coordinate with Program Director on all aspects of site management and e-file administration; including scheduling, coverage, a briefing on accepted returns and rejects as necessary
  • Ensures that portable equipment is under the acre of the Site Coordinator at all times
  • Ensures that all information is under the care of the Site Coordinator or in locked storage at all times
  • Performs all responsibilities that will ensure the safe and efficient operation of the VITA sites.
  • Training

  • Classroom training or self-study through Link and Learn and a passing score of 80% on the tax law exam. Site Coordinators must be certified at the advanced level. If the scope of returns at the site is of a different level, then the Site Coordinator should certify at that level.
  • A special IRS Site Coordinator training is provided to the coordinators by IRS-SPEC representatives. This course covers all the quality site requirements and other administrative items necessary to effectively operate a VITA Site.
  • Essential Job Functions :

  • Typing
  • Data entry
  • 10 key
  • Proficiency with word processing, spreadsheets, email or presentation software
  • Ability to exercise independent judgement and reason objectively
  • Ability to communicate effectively in written and oral expression
  • Ability to document accurately, concisely, and in a timely manner
  • Ability to handle a variety of duties
  • Position Requirements :

  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; and talk to hear.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to work flexible hours from January through April.
  • Ability to pass a criminal background check and drug screening.
  • MINIMUM REQUIREMENTS

  • Bachelor degree preferred
  • Previous tax experience required; 3-5 years with individual income tax returns preferred
  • IRS Advanced Tax Certification
  • Ability to manage and coordinate a group of volunteers; volunteer recruitment preferred
  • Strong verbal communication skills
  • Good interpersonal skills and comfort with a wide range of people, including experience with individuals from diverse socio-economic backgrounds
  • Computer skills for maintaining site records and troubleshooting problems with volunteer computers and software
  • Ability to take initiative and work with minimal supervision
  • Preferences :

  • Volunteer recruitment and management
  • Computer and web / internet literacy
  • 3-5 years' of experience in tax preparation (preferably individual income tax returns)
  • Experience working with individuals from diverse socio-economic backgrounds
  • Ability to take initiative and work with minimal supervision
  • No calls or visits please. To express interest, please formally apply with your resume acknowledgement that this is a temporary position.

    The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

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