Demo

Patient Resource Center Specialist

Ascend Plastic Surgery Partners MSO LLC
Ponte Vedra Beach, FL Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

At Ponte Vedra Plastic Surgery, we strive for excellence in the care we provide and in the results that we achieve. Offering numerous cosmetic and reconstructive surgeries, along with nonsurgical procedures at multiple locations, our outstanding surgeons and staff are able to provide superior results. Since we truly value each patient, we attend ongoing training to provide the most advanced procedures in our state-of-the-art facilities. In addition, our main location features a fully licensed and accredited ambulatory surgery center. Our ultimate goal is to provide Northeast Florida with world-class surgery in a safe and welcoming environment.

As the very first point of contact by our patients and prospective patients, the Patient Resource Specialist role is held in high regard and is of critical importance to overall organizational success. The Patient Resource Specialist will handle of inbound calls for all locations with a special focus on providing concierge level patient assistance, practice and provider credentialing and call conversion.

Responsibilities include the following. Other duties may be assigned.

  • Promptly and courteously answers inbound phone calls.
  • Handles all calls with the highest level of customer care by being courteous, patient and helpful throughout the entire call process.
  • Handles all calls from potential patients with a focus on credentialing the practice, ASC and providers.
  • Handles all referrals from other practices.
  • Focuses on converting calls to appointments whenever possible.
  • Responsible for having a high level of knowledge about all services, treatments, and surgeries provided by our facility.
  • Delivers high quality customer service in keeping with the PVPS Core Values.
  • Schedules appointments for 30 providers, preregisters patients and collects credit card information.
  • Educates patients on what to expect during their visit and how to prepare for the upcoming appointment.
  • Makes product and services suggestions for patients when appropriate; Assists patients with cosmetic product purchases.
  • Required to respond to email inquiries, web leads, and similar forms of electronic communications.
  • Responsible for answering and documenting all Mymedleads, internet and chat leads.
  • Credential practice, providers, products and procedures.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Patient Resource Center Specialist?

Sign up to receive alerts about other jobs on the Patient Resource Center Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$72,051 - $89,364
Income Estimation: 
$90,738 - $114,279
Income Estimation: 
$132,976 - $201,974
Income Estimation: 
$106,129 - $145,100
Income Estimation: 
$121,512 - $169,501
Income Estimation: 
$29,761 - $38,121
Income Estimation: 
$50,710 - $70,276
Income Estimation: 
$41,924 - $50,720
Income Estimation: 
$41,804 - $55,731
Income Estimation: 
$32,750 - $43,253
Income Estimation: 
$41,924 - $50,720
Income Estimation: 
$50,710 - $70,276
Income Estimation: 
$94,096 - $118,718
Income Estimation: 
$41,804 - $55,731
Income Estimation: 
$94,486 - $132,161
Income Estimation: 
$108,128 - $141,423
Income Estimation: 
$94,096 - $118,718
Income Estimation: 
$84,786 - $108,350
Income Estimation: 
$90,911 - $112,927
Income Estimation: 
$83,411 - $104,227
Income Estimation: 
$94,486 - $132,161
Income Estimation: 
$94,096 - $118,718
Income Estimation: 
$84,786 - $108,350
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Ascend Plastic Surgery Partners MSO LLC

Ascend Plastic Surgery Partners MSO LLC
Hired Organization Address Ponte Vedra Beach, FL Full Time
Job Description Job Description About Ponte Vedra Plastic Surgery At Ponte Vedra Plastic Surgery, we are dedicated to ac...
Ascend Plastic Surgery Partners MSO LLC
Hired Organization Address Greenville, SC Full Time
Job Description Job Description About Advanced Cosmetic Surgery Since 2001, Advanced Cosmetic Surgery has been a trusted...
Ascend Plastic Surgery Partners MSO LLC
Hired Organization Address Tuscaloosa, AL Full Time
Job Description Job Description A bout Spa Bella La Vie Spa Belle La Vie is proud to collaborate with Ascend Aesthetic P...

Not the job you're looking for? Here are some other Patient Resource Center Specialist jobs in the Ponte Vedra Beach, FL area that may be a better fit.

Patient Resource Center Specialist

Ascend Plastic Surgery Partners, Ponte Vedra Beach, FL

FACT Lite Case Specialist

Mental Health Resource Center, Jacksonville, FL

AI Assistant is available now!

Feel free to start your new journey!