What are the responsibilities and job description for the Dedicated Billing Specialist position at Ascend?
Ascend is transforming the regional truckload sector by leveraging technology, building density, and offering driver-friendly routes and policies—making us the carrier of choice for shippers that demand high performance and flexibility at competitive rates, and the employer of choice for drivers seeking a better work-life balance.
PURPOSE
The Dedicated Billing Specialist plays an important role in ensuring Ascend Dedicated LLC is accurate and timely with our billing processes.
ACCOUNTABILITIES
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
Employee’s acknowledgment constitutes the employee’s understanding of the principal accountabilities and duties of the position and certifies that they are physically able to perform the necessary duties in the work environment.
WE OFFER
PURPOSE
The Dedicated Billing Specialist plays an important role in ensuring Ascend Dedicated LLC is accurate and timely with our billing processes.
ACCOUNTABILITIES
- Perform timely and accurate billing of dedicated accounts in accordance with customer requirements as stated in their contracts.
- Communicate with on-site operations personnel to ensure that all required information is obtained prior to customers' deadlines for completing invoicing.
- Verify and interpret dedicated contracts to ensure rates and accessorial items applied to invoicing are current and accurate for dedicated invoicing templates.
- Identify and proactively correct and avoid errors on weekly billings.
- Revise and update dedicated billing account instructions for each account, including charges, accessorial and/or special instructions to facilitate effective and efficient billing of accounts within your portfolio when absent.
- Collect, calculate and enter weekly driver settlements.
- Models and promotes Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.
- 2 years billing, accounting or office experience required.
- Proficient with Excel (v Lookups and pivot tables)
- Transportation industry experience preferred.
- Experience with TMW (Transportation Management Software) is a plus.
- Ability to deliver exceptional service through positive engagement and patience.
- Detail oriented, organized, and able to meet tight deadlines.
- Ability to work in a team environment to continuously improve results.
- Ability to promote a culture of trust and safety.
- High School Diploma or equivalent required
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
Employee’s acknowledgment constitutes the employee’s understanding of the principal accountabilities and duties of the position and certifies that they are physically able to perform the necessary duties in the work environment.
WE OFFER
- Medical, Dental, Vision - 1st of month after hire
- 401(k) - 5% match
- Employee Assistance Benefit
- Enhanced Benefits (STD, LTD, Critical Care)
- Paid Holidays
- Paid Time Off
