Driver Recruiter Manager

Ascend and our affiliates—DTS, DSD, and Fuchs—are shaping the future of regional truckload transportation by combining smart technology with a deep commitment to efficiency and fairness. Our goal is to provide shippers with high-performance solutions while fostering an inclusive workplace where drivers can thrive, achieve their goals, and maintain a strong work-life balance.

PURPOSE

To ensure the proper and efficient hiring of commercial vehicle operators and independent contractor drivers as needed to support our operations, through the management of the recruiting team. Responsible for daily operational management and development of the Recruiting team. Provides training and coaching as necessary to develop and improve Recruiter performance.

ACCOUNTABILITIES

• Coordinates efforts of the team to exceed weekly hiring and retention targets.
• Coaches and trains the recruiters on effective phone conversations, how to overcome objection, and properly qualify candidates.
• Conduct a review of driver qualification files for compliance
• Measures and tracks performance, provides training and feedback to help individuals succeed, and demonstrates selling skills to role model behavior.
• Optimizes the performance and accuracy of dashboards, drip marketing, reports, statuses, and workflow of Tenstreet.
• Ensures data integrity is maintained within Tenstreet by having strong processes, auditing compliance, and coaching execution.
• Determine current staffing needs and schedules work activities appropriately.
• Plans and conducts recruitment and selection process for Recruiting staff. (Interviews, screening calls etc.).
• Participates in planning and implementation of advertising initiatives sufficient to achieve planned driver hires.
• Monitor needs for company seated trucks and adjusts tactics and strategy accordingly.
• Ensures a positive candidate experience.
• Recommends and takes responsibility for training and development among staff.
• Ability to deliver exceptional service through positive engagement and patience.
• Ability to work in a team environment to continuously improve results.
• Able to promote a culture of trust and safety. Explores the market best practices and implements appropriate best practices within the organization
• Acts as a single point of contact for other company managers regarding recruitment topics.
• Model and promote Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.

Qualifications

• Bachelor’s degree in Business Administration or like discipline,
• Minimum two years or demonstrated ability to manage others and lead processes.
• Current working knowledge of human resource functions.
• Two years’ experience in the transportation industry and recruiting OTR drivers.
• 1-2 years of LinkedIn Recruiter knowledge preferred.
• 2-5 years of relevant recruiting, sourcing, and staffing experience in talent acquisition.
• Ability to actively source, attract and screen quality, diverse talent. Knowledgeable about unconscious bias in recruiting.
• Effective use of written and oral communication.
• Ability to prioritize and multi-task to meet deadlines.

Knowledge, Skills, And Traits

• Familiar with Applicant Tracking Systems (ATS).
• Experience with high volume phone calls.
• Proficient with Microsoft Office suite.
• Excellent verbal and written communication.
• Ability to work effectively both independently and as a member of a collaborative team.
• Respect for the confidential nature of the job.
• Effective application of innovative recruiting processes.
• Ability to work effectively both independently and as a member of a collaborative team.
• Commitment to Ascends Mission and Core Values.
• Ability to develop team members through effective coaching skills.
• Ability to effectively communicate to all levels of the organization.
• Ability to effectively plan to meet deadlines.
• Excellent written and verbal communication and interpersonal skills.
• Proficiency in Tenstreet and human resource software systems.

SUPERVISES OTHERS

• This position supervises others and is responsible for being results-oriented, building a strong team, developing skills and coaching performance.

Education, Certificatons, & License Requirements

• High School diploma or equivalent.

EQUAL EMPLOYMENT OPPORTUNITY COMMITMENT
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

WE OFFER

• Medical, Dental, Vision - 1st of month after hire
• 401(k) - 5% match
• Employee Assistance Benefit
• Enhanced Benefits (STD, LTD, Critical Care)
• Paid Holidays
• Paid Time Off